Job Description

Posting number: 2026-07695

Department: Dept. of Corrections

Division: Prisons - WCC

Job classification: INVESTIGATOR 2

Posting type: Open & Promotional

Categories: Administration, Corrections, Investigative

Summary

Washington Corrections Center (WCC), Mason County – Shelton, WA

Department of Corrections, Prisons

Investigator 2

Full Time – Permanent

The Washington State Department of Corrections (DOC) is seeking a highly motivated and talented individual for the position of Investigator 2 at the Washington Corrections Center (WCC) in Shelton, WA.

The Washington Corrections Center is a Reception and Diagnostic Center. The facility is a close-custody facility with the primary responsibility to process, test, and classify all adult make felons sentenced to prison in Washington State. The facility has seven living units and houses 1,700 incarcerated individuals. There are about 500 incarcerated individuals screened and assessed each month. WCC is also the major hub for transfer of incarcerated individuals to and from facilities throughout the state.

Whether the work is inside a prison, in community corrections, or in an administrative office, the Washington State Department of Corrections professional staff experience a high degree of personal satisfaction knowing they are creating environments in which all incarcerated individuals can learn to make choices that contribute to a safer society.

The Investigator 2 position performs senior-level duties under the direct supervision of the Investigator 3 and the principal guidance of the Chief Investigator and the Superintendent of Washington Corrections Center. This position will work collaboratively with stakeholders and contributes to the agency’s mission, to improve facility and public safety, by conducting complex, impartial, confidential, high-priority investigations through the department. These investigations often involve allegations that are stressful and complex, with the potential of involving internal witnesses or outside agencies. This position may require occasional travel across the state and may be called to duty whenever an emergency arises and there is a need for investigative support.

We are searching for an adaptable and dependable team member who has excellent written and verbal communication skills to assume the critical role of Investigator 2 and ensure WCC is operating in support of the mission, vision, and strategic plan of the agency.

For additional information about our agency please visit doc.wa.gov.

Complete your application online at www.careers.wa.gov.

• A completed application packet will include:
• A cover letter outlining how you meet the qualifications for this position,
• A detailed chronological resume,
• At least three (3) professional references
• A professional reference is identified as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

Incomplete application packages may disqualify an applicant from the application process.

We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting. All information may be verified, and documentation may be required. The initial screening will be solely based on the contents and completeness of the application materials submitted.

Examples of duties

Duties include but are not limited to:

• Initiates and completes complex investigations.
• Creates. Compiles, and writes documentation/case files relevant to intelligence on activity conducted by incarcerated individuals, visitors, and associates.
• Incarcerated investigations will be the primary focus.
• Write thorough investigative reports in a timely manner
• Establishes proof of facts and evidence sufficient to be used in Superior Court or for DOC Administrative Hearings.
• Provide/ Assists in training regarding security, processes, and investigative issues.
• Research records and case files, gathering and preserving documentary evidence.
• Trained and certified in drug/narcotic testing (MMC, NARTECH, NIK, Etc.)
• Obtain, log, and test substances and assist investigators with testing and documentation of substances as directed.
• Gather, log, maintain, and preserve evidence according to applicable laws, per department policy and procedures.
• Conduct and complete Administrative Segregation Investigation or request extensions within policy time frame and document on appropriate forms and OMNI screens.
• Write detailed and concise reports i.e. infractions reports, incident reports, IMRS’s Segregation Management reports.
• Provide investigative assistance to other DOC facilities as directed by the Chief Investigator and/or Superintendent.
• Respond to statewide emergencies and provide investigative/intelligence support at the request of HQ SIS with approval from the Chief Investigator and Superintendent.
• Operate and monitor the Incarcerated Individual telephone system (Securus), JPay, OMNI, Incarcerated mail, and other DOC information sources at the directions and lead of the Chief Investigator or higher-level investigator.
• Review archived calls and perform live monitoring of incarcerated conversations to gather intelligence on known or suspected criminal activity of incarcerated individuals, visitors and/or associates using Securus System.
• Gather, compile, and analyze data related to the safety and security of the institution arising from the monitoring of JPAY, Securus System, and mail.
• Maintain confidentiality.
• Review and monitor facility surveillance systems as well as stand alone, covert surveillance systems for issues concerning the safety and security of facility operations.
• Gather, develop, evaluate, document, and disseminate intelligence information pertaining to incarcerated individuals and Security Threat Groups that pose a threat to the public, staff, and incarcerated individuals’ safety.
• Accurately and promptly enter data into Security threat Group Tracking System on groups including but not limited to, militia organizations, violent anarchist hate groups, street groups, security threat groups, and any other individual or groups that pose a threat to public safety and overall security of the Department.
• Complete incoming Transfer and Job Screening (IJTS) to ensure proper housing and job placement.
• Provide input on Multi-Disciplinary Teams (MDT) and Facility Rick Management (FRMT) for incarcerated individual custody promotion/demotion per established policy and procedure.
• Receives and responds to inquiries by telephone, in writing, email, and in-person by outside agencies and other state entities.
• Respond to incarcerated individuals kits/kiosk messages pertaining to IPIN, general, or miscellaneous requests.
• Assure units timely response to public disclosure requests.
• Serves as IIU weekly Duty Officer in rotation.

Qualifications

Required:

High school diploma or GED equivalent

Two (2) years’ experience in custody (Correctional Officer 2 or above), counseling, or case management in adult or juvenile corrections and six months of investigative experience.

OR

Three (3) years’ experience as an investigator with a criminal justice agency or criminal investigative agency of the armed forces, or investigating personal backgrounds, unfair or deceptive business practices, insurance casualty claims, or other directly aligned field. College level course work with major emphasis in business administration, law, psychology, criminal justice, or directly aligned field will substitute, on a year for year basis, for up to two of the three years of required experience.

Knowledge of:

• Criminal investigative procedures and practices
• Business management practices
• Research methods
• Data collections
• Communication and correspondence practices.

Ability to:

• Work independently
• Read
• Understand and interpret policy and procedures
• Develop written reports
• Work effectively with others
• Communicate effectively, both in writing and in speech
• Learn and interpret OMNI, SharePoint, and other systems used by the unit.

Observation – Observes and strategizes personal action based on environmental conditions and human behavior.

Technology – Learns and utilizes computer-based applications in the performance of job duties.

Stress Tolerance – Remains calm and rational while handling difficult situations to include but not limited to, volatile, threatening, or other crisis/emergency situation. Appropriately intervenes in response to threats.

Professional Standards – Knows and applies relevant law, policy, procedures, and practices. Adheres to established productivity standards and timelines. Identifies own training needs and proactively seeks training opportunities.

Adaptability – incorporates new information into an existing framework of understanding. Accepts change and supports the Agency through changes in law, policy, and procedure.

• A completed application packet will include:
• A cover letter outlining how you meet the qualifications for this position,
• A detailed chronological resume,
• At least three (3) professional references
• A professional reference is identified as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

Incomplete application packages may disqualify an applicant from the application process.

We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting. All information may be verified, and documentation may be required. The initial screening will be solely based on the contents and completeness of the application materials submitted.

Supplemental information

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

Please include the following with your application:

• Letter of Interest; (preferably no more than two pages) describing how you meet the qualifications and why you are an ideal candidate for this position.
• Resume. Attach an updated resume to your application. Your application alone will not suffice for an updated resume.
• Minimum of three professional references with your application. Phone number AND email address are required for all professional references. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates. **Please note: Phone number AND email address are required for all professional reference.

BE SURE TO ANSWER ALL SUPPLEMENTAL QUESTIONS AND ATTACH ALL REQUIRED DOCUMENTS. YOUR ANSWERS TO SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE SECTION OF YOUR APPLICATION AND RESUME.

• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
• **Please note: Phone number AND email address are required for all professional references.
• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

Telework Details

This position may be allocated for telework. Work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

For questions about this recruitment, or to request reasonable accommodation in the application process, please email kayla.glaze@doc1.wa.gov or call us at 360-549-5614. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.