Job Description

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary:

As the Investigative Consultant, you will be a a key member and supporter of the company’s Business Conduct Program (Ethics, Code of Conduct program) and corporate compliance team. You will perform investigations into unethical behavior, code of conduct violations, and related complaints, and will support and coordinate ethics and code of conduct questions across the organization. Additionally, you will assist the Director in holistic program management, including maintenance of the organization's policies, procedures, and annual training.

Principal Duties & Responsibilities: 

• Review, evaluate and investigate reports of suspected misconduct and determine appropriate course of action. (Includes documenting and reporting findings and partnering with key stakeholders).
• Maintain and manage the company’s case management system, including the anonymous reporting channel, to support routine reporting and root cause analysis. 
• Assist with implementation and maintenance of key components of the Business Conduct Program (our Ethics and Code of Conduct program). 
• Partner with and assist the Enterprise Fraud Team and Human Resources Partners when needed on high-level fraud investigations, insider threats and risk mitigation actions. 
• Assist the Director with maintaining and providing training on the company’s Guide to Business Conduct and related ethics-based policies and procedures. Coordinate updates to the Guide, related policies, training, and procedures to ensure compliance with all applicable laws and internal policies with a focus on relevance and thoroughness.  
• Independently champions a culture of compliance and ethical decision making by developing relationships with stakeholders, spreading awareness of reporting resources, and promotes a speak up culture.  
• Support and enhance processes and policies to identify and manage conflicts of interest and to support corporate policy governance. 
• Support Compliance team members and key stakeholders in the development and implementation of metrics for measuring and tracking compliance, investigations, risk assessments, complaints, and mitigation efforts.  
• Maintain current knowledge of applicable federal and state laws, regulations, and accreditation standards, and monitor developments connected to code of conduct, ethics, and related topics. Keep abreast of pending regulatory developments. 
• Perform other job-related duties or special projects as required to deliver a best-in-class business conduct program. 

Skills and Background You’ll Need:

Experience: 

• 10+ years of experience, or the equivalent combination of education and/or relevant experience, in a related role, with working knowledge of applicable business conduct programs, ethics requirements and related investigatory techniques. 
• Prior experience with internal investigations within law enforcement or other government or military arenas may substitute for the years of experience requirement. 
• Excellent communication skills with demonstrated ability to influence others and build relationships with all levels of the business. 

Education: 

• Bachelor’s degree. (required)
• Juris Doctorate or other relevant post-graduate degree or experience (preferred). 

Key Behaviors of a Successful Candidate:

Driving Success - Proactive and pursues ambitious goals with persistence and shows resilience in the face of obstacles and setbacks. Strong organization and project management skills and the ability to effectively manage multiple initiatives simultaneously and consistently produce high-quality, impactful work product that helps mitigate risk for the organization.

Improvement Mindset - Continually seeks new ways to apply digital and non-digital solutions to drive innovation, efficiency, effectiveness and transformation to create business/customer value. Proactively identifies trends and patterns and provides analysis and recommendations to stakeholders and decision makers, to define, implement, and deliver investigative results that will help mitigate future risk and take us “next level.”

Winning Together - Excellent verbal and written communication skills with the ability to build trust and effective partnerships both internally and externally at all levels including executive leadership. Viewed as a trusted SME with the ability to influence stakeholders and drive alignment across functions. Actively engages colleagues to achieve shared outcomes by developing trust, understanding diverse perspectives and pushing to examine and challenge ideas. 

Adaptability: Adapts quickly to changing priorities and is comfortable with ambiguity and uncertainty driven by a fast-changing environment and new challenges. Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.

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Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
• A supportive, responsive management approach and opportunities for career growth and advancement
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range:

$88,000.00 - $129,000.00

Positions will be posted for at least 5 days from original posting date.

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.