Job Description

Requisition No: 882993

Agency: Elder Affairs

Working Title: INVESTIGATION SPECIALIST II - 65000570

Pay Plan: Career Service

Position Number: 65000570

Salary: $3,188.68-$4,680.00 MONTHLY

Posting Closing Date: 09/10/2026

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DEPARTMENT OF ELDER AFFAIRS

OFFICE OF INSPECTOR GENERAL

*****OPEN COMPETITIVE*****

POSITION OVERVIEW AND RESPONSIBILITIES:

This is a highly responsible Investigation Specialist position reporting to the Investigator Supervisor within the Office of Public and Professional Guardians (OPPG). The individual filling this position provides investigative services to the OPPG within the Department of Elder Affairs (Department) under the direction of the Investigator Supervisor and is responsible for thoroughly and timely investigating complaints received by the OPPG concerning Public and Professional Guardians.

PAY:

Salary will be commensurate with experience and qualifications, ranging from $38,264.16 to $56,160.00, annually.

DUTIES AND RESPONSIBILITIES:

Complaint Intake. Review complaints for legal sufficiency. Identify applicable portions of Chapter 744, Florida Statutes, and administrative rule to allegations made in complaints.

Investigative Plan. Provide an investigative plan within five (5) business days of receipt of the complaint detailing the issues to be investigated, witnesses to be interviewed, evidence to be collected and/or reviewed, and an estimated timeline for the investigation.

Request and Gather Evidence. Submit requests for, and gather records, court filings, photographs, video recordings, and/or other relevant materials.

Interview Witnesses. Conduct sworn, recorded Interviews of the complainant, guardian, ward (when possible) and witnesses.

Travel. As necessary, travel to conduct interviews and/or obtain evidence. Complete authorizations to travel, expense vouchers, and other travel-related documents in a timely fashion.

Review Evidence Obtained and Witness Interviews. Evaluate all evidence obtained, along with witness interviews, to formulate defensible investigative conclusions regarding the alleged violations of statute and/or administrative rule.

Draft Thorough Investigative Reports. Draft clear, concise, and detailed reports of investigations, which shall at a minimum: (a) identify the allegations; (b) identify all witnesses interviewed; (c) accurately summarize witness interviews; (d) identify all evidence obtained; (e) state the applicable statute or administrative rule; (f) analyze the evidence in connection with the applicable statute and/or administrative rule; and (g) make investigative findings of substantiated or unsubstantiated, depending on the evidence.

Document Any Additional Findings. Draft any additional findings of violations of law and/or administrative rule made during an investigation that were not part of the allegations included in the initial complaint and include them in the Investigative Report.

Aid in the Prosecution of Professional Guardians. Assist attorneys in the prosecution of cases. Testify at administrative hearings, court hearings, depositions, trials, or other official proceedings that result from the investigation.

Assist Other Investigators. From time to time, assist other investigators by accepting complaints ordinarily assigned to other investigators whose caseloads have increased significantly or who are otherwise unavailable.

Perform other duties as required.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of Microsoft Office software.

Knowledge of investigative techniques.

Knowledge of the laws, administrative rules, and practices relating to guardianship in Florida.

Ability to plan, organize and prioritize work assignments.

Ability to work independently.

Ability to effectively manage time.

Ability to maintain strict confidentiality.

Ability to conduct fact-finding interviews and take statements.

Ability to collect and analyze evidence.

Ability to read, interpret and apply statutes and administrative rules to specific fact scenarios.

Ability to organize data into logical format for presentation in reports.

Ability to write accurate and detailed investigative findings/reports.

Ability to conduct thorough investigations.

Ability to establish and maintain effective working relationships with others.

Ability to maintain a professional and courteous demeanor.

Ability to maintain strict confidentiality of information received during an investigation.

Ability to travel, including overnight travel. Incumbents in this job class are required to operate a personal vehicle within the assigned regional area (All applicable State and local driving laws and insurance regulations must be strictly adhered to in the operation of the private vehicle while performing State business).

Skilled with detail to attention and critical thinking.

Skilled with strong oral and written communication.

REQUIREMENTS:

High School Diploma or equivalent and four (4) years of investigative or law enforcement experience.

Associate’s degree from an accredited college or university and two (2) years of investigative or law enforcement experience; OR

Bachelor’s Degree from an accredited college or university; OR

Must possess a valid driver’s license.

Successful Level 2 Background Screening.

THE BENEFITS OF WORKING FOR THE STATE OF FLORIDA:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive employee benefits including:

• State Group Health Insurance Coverage;
• $25,000 Life Insurance Policy (100% paid by employer);
• Dental, vision, and other supplemental insurance options available;
• Annual and Sick Leave benefits,
• 10 paid holidays each year;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
• Flexible Spending Accounts; and
• Tuition waivers to attend State of Florida community colleges, colleges, and universities!

For a more complete list of benefits, click https://www.mybenefits.myflorida.com/.

OUR ORGANIZATION AND MISSION:

The Department is dedicated to promoting the well-being, safety, and independence of Florida's seniors, their families, and caregivers. Its vision is for all Floridians to live well and age well.

SPECIAL NOTE:

Candidate Profile (application) must be complete in its entirety.

• Include supervisor names and phone numbers of all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed. Gaps of employment for 3 months or more MUST be addressed on application.
• Experience, education, training, knowledge, skills, and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• Periods of employment should be entered with the most recent/current listed first.
• If you are a retiree of the Florida Retirement System (FRS), please contact the FRS to determine if your current benefits may be affected if you are reemployed with the State of Florida in an FRS-covered position. Your current retirement benefits may be canceled, suspended, or deemed invalid depending upon the date of your retirement.
• If claiming Veteran’s Preference, candidates MUST attach supporting documentation (DD214).
• If claiming Right to First Interview, candidates MUST attach a copy of your official layoff letter when applying.
• All documentation is due by the close of the vacancy announcement.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

BACKGROUND CHECKS:

Successful completion of a Level 2 Criminal History Background Check is required for all applicants selected for this position.

APPLICANT INFORMATION:

Applicants should apply on-line via the People First Website https://peoplefirst.myflorida.com by 11:59 p.m. (EST) on the closing date of the position vacancy advertisement but are strongly encouraged to apply by 6:00 p.m. on the closing date to avoid any system down times or any other complications that may arise.

If you have problems applying on-line, call the People First Service Center at 1-877-562-7287. Paper applications will not be accepted by the agency.

The Department of Elder Affairs is an "older worker-friendly" employer and also lists vacancies on the Silver Edition website, found at http://silver.employflorida.com, that connects persons age 50 and older with other businesses/volunteer organizations/employers who specify they are "older worker-friendly."

The Department of Elder Affairs is an E-Verify employer and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each New Employee’s I-9 Form to confirm work eligibility.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.