Job Description
ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.
- Coordinates, leads and performs the taking of physical inventories in accordance with ODW and customer requirements.
- Coordinates the activities associated with product HOLD recalls and damage.
- Coordinates damaged and defective products, ensuring it is accounted for and properly dispositioned.
- Creates and uses Metrics to manage day-to-day operations and communicates performance to the customer.
- Supports site quality management system
- In addition to the tasks, duties, and responsibilities of the Inventory Specialist, the Inventory Supervisor performs the following:
- Develops and implements purchasing and inventory control procedures and sequence of operations within department to optimize workflow
- With customers, reviews market, price, delivery conditions, and trends to determine present and future material availability. Directs inventory programs accordingly.
- Oversees disposal of surplus material or scrap products.
- Monitors order claims and contracts for conformance to company policy and customer contracts.
- Reviews weekly inventory trends and discusses variations with appropriate staff members and customer.
- Deals with supplier when serious variations arise in delivery, quality, price, or conditions.
Education and Experience
- Bachelor’s degree in business or Logistics preferred
- 2 + years of Inventory Supervisor experience.
- Previous experience working for a Third-Party logistics provider preferred
- Strong background with WMS (Required).
- Proficiency in MS Office Suite products.
- Ability to drive change.
- Strong analytical abilities coupled with superior team building skills.
- Experience with multi-shift operations.
- Effective decision-making ability in a fast-paced environment.
- Ability to “stay ahead of the curve” by finding new and innovative ways to satisfy the customer and improve inventory accuracy and customer experience.
- Must possess a high energy level and the drive to implement change.
- Must be "hands on", able to handle multiple priorities, and meet deadlines, while maintaining high visibility in operations.
Minimum Physical Requirements
- General office working conditions.
- Physical conditions: Frequent walking: Even/Uneven Surfaces; stairs.
- Environment: Extreme temperature outside (hot /cold); Internal: temperature controlled environment
ODW Competencies
- People Focused: Recognize that having great people is the ultimate competitive advantage.
- Customer Driven: Deliver the optimal customer experience (internal and external).
- Business Acumen: Learn and apply position expertise and industry knowledge.
- Results Driven: Show personal desire, energy and focus to succeed against high standards.
- Innovative: Think differently and be innovative for better business results.
The Operations Supervisor is expected to coordinate and oversee the daily activities of the warehouse to ensure the efficient flow of goods and meet organizational needs. This position is responsible for overseeing employees in multiple warehousing departments to ensure the operation is ran in a company-relevant and cost-efficient manner.
ESSENTIAL RESPONSIBILITIES
- Oversee multiple employees in a multi-faceted environment to complete inbound, stocking, picking, packing, inventory, shipping and return processing activities
- Regulate daily workload and assign productivity goals based on customer’s demands
- Train, coach, engage and develop employees on efficient work methods aimed at improving the accuracy, efficiency, profitability, safety and security of the operation
- Interview, hire and/or promote, onboard and train employees to sustain a successful onboarding experience
- Advocate and support corporate training programs for direct reports to prepare team members for career path progression opportunities
- Manage hourly employee scheduling through workforce management software (UKG)
- Monitor hourly employee performance, year-end reviews, scheduling and one-on-one developmental meetings
- Drive continuous improvement efforts in your warehouse by leading team projects to improve operational efficiency and customer profits in conjunction with lean management principles
- Maintain knowledge of contractual requirements regarding execution of services and Key Performance Metrics detailing the measurement of our performance
- All other duties as assigned
MINIMUM QUALIFICATIONS
These may be representative, but not all-inclusive of those commonly associated with this position. We encourage you to apply, even if you don’t meet every qualification.
Education & Experience
- 1+ year(s) of supervisor experience or equivalent work experience preferred
- Bachelor’s degree in Logistics or Business preferred
- Proficiency in Microsoft Office tools preferred
- Advanced knowledge of warehouse management systems preferred
Capabilities
- Problem-solving and critical thinking skills
- Excellent verbal, written and interpersonal skills
- Ability to present information and respond to questions from various individuals
- Conflict management skills
- Valuable relationship-building and collaborative skills
- Thrive in a fast-paced environment
Physical & Mental Requirements
While performing the duties of this job, the employee requires the ability to:
- Hear, read and comprehend, write and communicate
- Frequently sit, type and perform repetitive wrist motion
- Continuously stand, walk, bend, squat/kneel, twist/turn or reach on even and uneven surfaces
- Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities
- Use material handling equipment that must be operated according to specific operation procedures
- Spends 90% of time on warehouse floor in fast-paced environment
The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OUR VALUES
Pillared on our core values, we strive for collective growth and reaching our highest potential. We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas.
Respect | Give and it will be given.
We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity.
Trust | Earned over time.
We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood.
Team | Accomplish more together.
We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.
Opportunity | Realize your potential.
We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us.
EQUAL OPPORTUNITY EMPLOYER
ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics.
DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, success profile characteristics or qualifications required of employees assigned to this job. Management retains the discretion to add to or change the duties of the position at any time.
Experience Fulfillment at ODW Logistics.
INDSA