
This position is responsible for the purchasing, shipping and receiving of all items related to the service shop and field service organization. The parts agent shall be responsible for ordering and receiving in all items purchased by parts ordering agents, route product to the appropriate location, accept returned product from service personnel and customers and ship product to vendors, manufacturers, customers or other ESI locations. The parts agent shall also be able to ship via, UPS, FEDEX and/or freight truck carrier using computer related software and/or other appropriate methods to generate shipping labels to vendors and internal or external customers. The shipping /receiving agent shall ensure all information required for shipping and receiving is correct, information on the service call is accurate and communication occurs to the call support center, field tech, team leader and management. This position requires in-direct supervision.
Responsibilities:
Must be at least 18 years old
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As a services-led, software-enabled company, we power today’s hybrid workplace through advanced print, digital, and AI-driven technologies. In 2025, Xerox acquired Lexmark—expanding our global footprint, strengthening service capabilities, and equipping us to deliver an even broader portfolio of workplace technologies to our clients. Today, we continue our legacy of innovation to deliver client-centric, digitally driven solutions that meet the needs of a global, distributed workforce. Whether in offices, classrooms, or hospitals, we help our clients thrive in a constantly evolving business landscape.