Contract Period : ASAP - 2026.12.30
Context
The retail environment demands agile and precise inventory operations. With 65+ POS locations, effective parameter setting and order management are essential to ensure inventory distribution and sellable item coverage align with channel and boutique strategies. The role requires data-driven decision making, operational discipline, and cross-functional collaboration to maximize sales opportunities and client satisfaction
Job Mission:
Lead the weekly parameter setting and order management for 65+ POS, ensuring the inventory distribution and coverage of sellable items match both channel and boutique strategies.
Utilize a solid understanding of sales forecasting to review product parameters, push/pull orders, and optimize allocation across POS. Coordinate with POS and set up internal process & system for order feedback, DC pick & pack and delivery operations, and manage manual orders for campaigns, new openings, and special events. Analyze replenishment status to support inventory control and business objectives.
Key Responsibilities:
Inventory Planning & Distribution
- Ensure the inventory distribution and coverage of sellable items are aligned with market and boutique strategies.
- Reinforce an inventory management mindset and apply sales forecasting to optimize stock levels and assortment.
Order Management & Execution
- Conduct weekly parameter reviews and push orders to POS, ensuring timely and accurate inventory replenishment.
- Collect and integrate POS feedback orders into the order system for further processing.
- Manage manual orders for monthly campaigns, new openings/renovations, out-of-stock (OOS) stock recovery, and special events/pop-ups as needed.
Operational Process Improvement
- Assist in designing, monitoring, and enhancing a systematic framework for holistic and ongoing reviews of operational processes across all boutiques.
- Conduct regular reviews of retail operations efficiency, ensuring sustainable and continuous improvement.
- Enhance existing operating procedures to maintain compliance with company policies, procedures, and standards.
Reporting & Communication
- Prepare and deliver weekly POS replenishment tracking reports for transparent inventory management.
- Collaborate closely with cross-functional teams (e.g., Forecasting, Marketing, Logistics, Finance) to support business objectives and process enhancements.
- Active and timely communication with each POS managers to stabilize inventory management process and increase efficiency
Role Specifications:
- University graduate with 2–3 years of relevant work experience (preferably in retail operations or inventory management)
- Strong understanding of sales forecasting and its application to inventory planning
- Experience with POS system operations, order management, and replenishment tracking preferred
- Strong interpersonal and communication skills
- Analytical, organized, and able to prioritize in a fast-paced environment
- Responsible and detail-oriented
Key Interactions / Stakeholders:
•Local Marketing and Forecasting team.
•Regional and Global Forecasting/Supply chain Team
•DC and Finance team
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.
As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
