Job Description

Essential Job Duties:

• Stage, organize, and process purchase orders in the Teardown area.
• Organize, test, troubleshoot, repair, and catalogue electronic hardware, including but not limited to servers, workstations, network equipment, computers and spare parts.
• Effectively erase previous customer data from storage devices and products, including resetting devices to original factory specifications on all inbound products.
• Provide updates to the status of purchase orders in process, and ensure the expeditious completion of all purchase orders.
• Meet all project deadlines and create various reports as needed, providing frequent status updates to the Operations supervisor and manager.
• Adhere to and maintain ESD requirements in all required work areas.
• Adhere to and maintain all quality, safety, environmental & recycling processes and policies.
• Assist Operations team and other departments as needed.

Competencies:

• Demonstrated initiative and research of new technologies.
• Must have excellent communications skills (verbal & written).
• Must have attention to detail (quality & accuracy).
• Self-motivated; high performance/productivity.
• Teamwork experience and strong team player.

Experience:

• 2+ years of experience assembling, testing, troubleshooting and repairing IT hardware (specifically Dell, HP, and/or Cisco).
• Willingness to work overtime, up to 6 hours per week, as needed.

Certifications:

One or more of the following certifications:

• Certified Network Administration (CNA)
• Cisco Certified Network Administration (CCNA)
• A+ Certification
• Microsoft Certified System Administration (MCSA)
• Microsoft Technical Administration (MTA)
• Server+ Certification
• Network+ Certification

Software Requirements:

• Knowledge of Microsoft applications (Outlook, Word, Excel).
• Microsoft Access Database experience a plus.
• Experience in SAP or SAP ByDesign is a plus.

Physical Demands:

• Ability to lift up to 35 lbs repetitively.

Position Type

Full-Time/Regular

FSLA

Non-exempt

Smith is an equal opportunity employer, including protected veterans and individuals with disabilities.

#LI-AK1

We are an Equal Opportunity/Affirmative Action Employer.