Job Description

Job Title: Sample Coordinator I

City: Buffalo

State: New York

Position Summary

To provide administrative support to the department for both internal and external clients to meet or exceeds their expectations

Objective

This position provides administrative support to the HBHF department in relation to handling samples to be sent out for subcontract work to other internal or external testing labs. This position is also responsible for providing internal support to Operations that meets or exceeds external clients’ expectations.

Major Roles & Responsibilities

• Send samples to subcontracted labs for testing
• Track submission to subcontracted lab and follow up when needed to meet our turnaround time
• Print applicable datasheets
• Work with labs and Customer Service Specialists to identify and correct any concerns or problems that arise
• Order national brands for testing when needed
• Maintain organized sample racks for current samples in testing and historic national brands
• Maintain procedures directly or indirectly pertinent to department
• Provide feedback to the department manager regarding departmental systems, processes and recommendations for improvements
• Assist with other departmental projects and issues as deemed necessary by management.
• Assist manager with requests & department initiatives
• Assist with functions requested or related to internal clients
• Participate in department meetings
• Follow the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Quality, Health, Safety, Security and Environmental policies and procedures.
• Comply with Bureau Veritas Consumer Products Services, Inc management systems in accordance with ISO 17025, ISO 9001,ISO 14001, ISO 45001.
• Other duties as assigned by Supervisor/Manager

Knowledge, Skills, Abilities

• Strong organizational and time management skills
• Strong communication – written, verbal and interpersonal skills
• Ability to prioritize individual workload to meet deadlines.
• Knowledge of general office equipment
• Proficient in MS Office and Lotus Notes
• Strong attention to detail
• Highly dependable
• Ability to work in a support role within a team
• Ability to works independently
• Problem solving skills
• Process improvement skills
• Individual and team work ethic
• Conduct all duties and responsibilities in accordance with applicable OSHA requirements

Experience and Educational Background Required:

• High School Diploma plus 2 years related experience
• Valid driver’s license (legal to operate company vehicle in NY State)
• Passport for international travel to Canada monthly for purchasing (legal to cross into Canada and operate company vehicle in Canada)

Compensation Range:

$17 - $19 hourly (e.g., the job posting is not necessarily reflective of actual compensation that may be earned, and actual compensation is subject to variation due to such factors as locations, education, experience, and skillset).