Job Description

Inventory Control Management (40%)

• Lead and enforce inventory control policies and best practices.
• Oversee daily tasks and productivity of inventory control team.
• Create and implement cycle count programs and stock replenishment schedules.
• Conduct frequent reconciliation efforts to maintain inventory accuracy.
• Investigate and resolve inventory discrepancies and defective inventory issues.
• Partner with operations leadership to refine warehouse layout and flow.
• Lead inventory consolidation efforts and manage replenishment logistics.

Customer Service (25%)

• Maintain active communication with clients to meet inventory service level agreements (SLAs).
• Address client concerns and escalations related to inventory KPIs.
• Collaborate with external and internal stakeholders to ensure inventory expectations are met

Supervision (25%)

• Recruit, train, and coach inventory control team members.
• Assign, manage, and monitor projects and day-to-day activities.
• Provide performance feedback, coaching, and corrective action when necessary.
• Enforce safe work practices and support a safety-first culture.

Compliance & Recordkeeping (10%)

• Ensure compliance with OSHA, sanitation standards, and internal policies.
• Audit incoming and outgoing shipments for accuracy and completeness.
• Maintain inventory records using WMS systems, scanners, and manual processes.

Required Competencies:

• Excellent written and verbal communication skills
• Effective leadership and interpersonal skills
• Attention to detail and commitment to accuracy
• Strong organizational, prioritization, and multitasking abilities
• Problem-solving mindset and ability to handle escalations confidently

Tools & Equipment:

• Standard office equipment (computers, phones, copiers)
• Forklifts and pallet jacks (as applicable)
• Warehouse Management System (WMS)
• Microsoft Office Suite (Word, Excel, Outlook)

Qualifications:

• Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field (required)
• 3–5 years of inventory control experience in a warehouse/distribution center
• Prior supervisory or management experience strongly preferred

Additional Requirements:

• Employment is contingent upon successful completion of a background check.
• Must be able to lift up to 40 lbs and work in warehouse conditions.

Work Conditions:

• Fast-paced warehouse and office environment
• May require shift flexibility, including evenings and weekends
• Exposure to mechanical equipment, noise, dust, and moving objects