Job Description

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

We are looking for an experienced ICQA Supervisorto be responsible for managing the inventory and financial records of the warehouse. As an ideal candidate, you are required to be experienced in the warehouse management, accounting and financial analysis.

WHAT ARE YOU GOING TO DO?

Main areas of focus and accountability of the role – detail in order of importance the main areas of accountability of the role:

• Maintain accurate and up-to-date inventory records.
• Track the movement of products in and out of the warehouse.
• Work with warehouse staff to ensure inventory levels are sufficient for customer needs.
• Analyse financial data to determine the profitability of products and services.
• Generate financial reports for management review.
• Communicate with customers to resolve any account issues or discrepancies.
• Implement best practices to streamline warehouse operations and improve efficiency.
• Assign tasks, monitoring performance, and providing training and feedback.
• Provide excellent customer service by promptly responding to customer inquiries and concerns and ensuring that their needs are met in a timely and professional manner.
• Identify opportunities to improve customer satisfaction and develop new business relationships.
• Develop and maintain KPI dashboards and reports to track the performance of the warehouse against key metrics.
• Conduct regular analysis of KPI data to identify trends and areas for improvement.
• Be compliant with any CEVA Business Rules and Core Values
• Perform other Adhoc duties as requested by management

WHAT ARE WE LOOKING FOR?

• High school diploma or equivalent required; Bachelor's degree in logistics, supply chain management, or a related field preferred.
• At least 3-5 years of experience in warehouse management, customer service or a related fie
• Should be comfortable with data analysis tools and techniques and have the ability to communicate findings and recommendations to stakeholders at all levels of the organization.
• Proficiency in Microsoft Excel and Power Point
• Knowledge of warehouse management systems and procedures
• Strong communication skills and strong analytical and problem-solving skills
• Ability to work independently and make decisions in a fast-paced environment
• Ability to work flexible hours and weekends as needed

We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

“CEVA Logistics Pty (Ltd) is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of CEVA and its preference may be given, but is not limited, to candidates from under-represented designated groups. Candidates with disabilities are encouraged to apply for positions. CEVA reserves the right not to make an appointment to the posts as advertised.”

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamili