Job Description

Job Title: Intune SME / Microsoft Endpoint Manager Specialist

Experience: 5–8 Years
Location: Pune / Hybrid / Remote (as applicable)

We are looking for an experienced Intune Subject Matter Expert (SME) with 5–8 years of hands‑on experience in Microsoft Endpoint Manager (Intune) to design, deploy, manage, and support enterprise device management solutions. The candidate should have deep expertise in modern workplace technologies, device security, and endpoint management across Windows, macOS, iOS, and Android platforms.

Roles & Responsibilities

Core Intune & Endpoint Management

• Design, implement, and manage Microsoft Intune for enterprise environments.
• Configure and manage device enrollment methods
  • Azure AD Join
  • Hybrid Azure AD Join
  • BYOD & Corporate‑owned devices
• Create and maintain configuration profiles, compliance policies, and security baselines
• Manage device lifecycle (provisioning, monitoring, troubleshooting, retirement).

Application & Update Management

• Package and deploy applications (MSI, EXE, MSIX, Win32 apps).
• Manage Microsoft Store apps and LOB applications
• Configure Windows Update for Business (WUfB) and feature update policies.
• Integrate Intune with Autopilot for zero‑touch deployments.

Security & Compliance

• Implement Conditional Access policies in coordination with security teams.
• Manage Endpoint Security policies (AV, Firewall, Disk Encryption).
• Configure BitLocker, Device Control, and Attack Surface Reduction rules.
• Support compliance requirements (ISO, SOC, internal audit policies).

Troubleshooting & Support

• Act as Level 3 escalation point for Intune and endpoint‑related issues.
• Troubleshoot policy conflicts, app deployment failures, and enrollment issues.
• Analyze logs using Intune logs, Azure AD logs, and Event Viewer
• Work with Microsoft support for critical incidents.

Integration & Automation

• Integrate Intune with:
  • Azure Active Directory
  • Defender for Endpoint
  • Microsoft 365 services
• Use PowerShell scripting to automate administrative tasks and reporting.
• Implement RBAC and least‑privilege access models.

Documentation & Knowledge Sharing

• Create and maintain technical documentation, SOPs, and runbooks.
• Provide guidance and mentoring to junior engineers.
• Participate in design reviews and architecture discussions.

Required Skills & Qualifications

Technical Skills

• 5–8 years of experience in Endpoint Management / EUC / Modern Workplace
• Strong hands‑on experience with Microsoft Intune / Endpoint Manager
• In‑depth knowledge of Azure AD (Entra ID), Conditional Access
• Experience with:
  • Windows 10/11 management
  • macOS, iOS, Android device management
• Strong PowerShell scripting skills
• Knowledge of Defender for Endpoint
• Understanding of networking basics (DNS, VPN, proxy, certificates)

Soft Skills

• Strong analytical and troubleshooting skills
• Excellent communication and documentation abilities
• Ability to work independently and in cross‑functional teams
• Customer‑focused mindset

Roles & Responsibilities

Core Intune & Endpoint Management

• Design, implement, and manage Microsoft Intune for enterprise environments.
• Configure and manage device enrollment methods
  • Azure AD Join
  • Hybrid Azure AD Join
  • BYOD & Corporate‑owned devices
• Create and maintain configuration profiles, compliance policies, and security baselines
• Manage device lifecycle (provisioning, monitoring, troubleshooting, retirement).

Required Skills & Qualifications

Technical Skills

• 5–8 years of experience in Endpoint Management / EUC / Modern Workplace
• Strong hands‑on experience with Microsoft Intune / Endpoint Manager
• In‑depth knowledge of Azure AD (Entra ID), Conditional Access
• Experience with:
  • Windows 10/11 management
  • macOS, iOS, Android device management
• Strong PowerShell scripting skills
• Knowledge of Defender for Endpoint
• Understanding of networking basics (DNS, VPN, proxy, certificates)

Soft Skills

• Strong analytical and troubleshooting skills
• Excellent communication and documentation abilities

At Zensar, we’re “experience-led everything” We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.