Job Description

Operations Reporting Analyst

The Operations Reporting Analyst is a key contributor to the North American Business Assurance Finance team - located in Kentwood, MI - responsible for delivering high-impact financial and operational insights that support strategic and day-to-day decision-making. This role acts as a trusted business partner across finance, operations, and commercial teams, translating complex data into clear, actionable recommendations.

Intertek's Business Assurance team goes beyond testing, inspection and certification to look at the underlying elements that make a company and its products successful. Our assurance solutions provide confidence and total peace of mind that a client's operating procedures, systems and people are functioning properly to provide a competitive advantage in the marketplace.

Reporting to the Director, Finance, this position requires a demonstrated ability to independently design, build, and improve financial and business data models—not just analyze outputs. The successful candidate will have a proven track record of using data to drive tangible process improvements, performance visibility, and business outcomes, while operating effectively with minimal oversight in a fast-paced, matrixed environment.

Key Responsibilities

Business Partnering & Stakeholder Engagement

• Serve as a trusted finance business partner to Business Assurance operational and commercial leaders
• Build strong relationships across functions to understand business drivers, challenges, and priorities
• Clearly communicate complex financial and data insights to non-finance stakeholders
• Influence decision-making through fact-based recommendations and scenario analysis
• Support leadership with ad hoc analysis, presentations, and strategic insights

Financial Analysis & Data Modeling

• Design, build, and maintain complex financial and operational data models used for forecasting, performance management, and decision support
• Analyze revenue, margin, cost drivers, productivity, and operational efficiency
• Support budgeting, forecasting, and long-range planning processes
• Perform variance analysis and root-cause investigations, translating findings into actionable solutions
• Ensure data integrity, consistency, and alignment across multiple systems and data sources

Proven Impact & Continuous Improvement

• Demonstrate a track record of delivering measurable improvements through data (e.g., improved forecasting accuracy, enhanced reporting, cost savings, efficiency gains)
• Identify gaps, inefficiencies, and risks within existing data, reporting, or processes
• Lead enhancements to financial models, dashboards, and reporting tools
• Support automation, standardization, and simplification initiatives to improve scalability and reliability
• Document assumptions, methodologies, and outcomes to ensure sustainability of improvements

Independent Execution & Problem Solving

• Independently manage analytical workstreams from problem definition through delivery
• Navigate ambiguity and incomplete information using structured problem-solving approaches
• Prioritize competing requests while meeting deadlines and maintaining quality
• Exercise sound judgment with limited direction, escalating issues appropriately when required

Qualifications & Experience

• Bachelor’s degree in Finance, Accounting, Economics, Business Analytics, or a related field
• 3–6 years of progressive experience in financial analysis, business analytics, or FP&A
• Demonstrated experience building and improving financial or operational data models
• Proven ability to translate analysis into real-world business improvements
• Experience operating independently in a complex, data-driven organization

Technical & Analytical Skills

• Advanced Excel skills (complex formulas, large datasets, pivot tables, Power Query)
• Experience working with large, multi-source data models
• Familiarity with ERP and reporting tools (e.g., SAP, Oracle, Power BI, or similar)
• Strong quantitative, analytical, and critical-thinking skills
• Ability to synthesize complex data into concise, executive-level insights

Soft Skills & Competencies

• Excellent verbal and written communication skills
• Strong interpersonal skills with the ability to influence without authority
• High level of initiative, ownership, and accountability
• Strong organizational skills and attention to detail
• Comfortable working in a fast-paced, evolving environment with minimal supervision

Preferred Qualifications

• Experience in professional services, assurance, testing, inspection, or certification industries
• Exposure to North American multi-entity or multi-currency environments
• Experience supporting senior leadership with strategic and operational financial analysis

Salary & Benefits Information

Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off, paid holidays, medical, dental, vision, life, and disability insurance, RRSP with company match, tuition reimbursement and more.

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email intertekhrusa@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.