Job Description

Schedule: Monday-Friday, 8:30am to 5:00pm. Monday extended hours till 7pm as needed.

At Children’s Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the state’s only full-service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families—from primary and specialty care to behavioral health services and everything in between. Dedicated to a People First culture, we foster an environment with joy, belonging, wellbeing, learning and growth. Turn your passion into purpose and make a difference where it matters most.

A Brief Overview
Provides language interpretation and translation services for the organization's non-English speaking patients, family members, staff and physicians.

Essential Functions

• Interprets on-site for non-English speaking patients and families during encounters with physicians, nurses, and staff members. These encounters could include clinic visits, hospital admissions/discharges, surgeries, diagnostics, or emergency department visits.
  • Displays cultural sensitivity, awareness and respect to all parties involved that makes possible conditions of mutual trust.
  • Prioritizes requests appropriately.
  • Documents encounters (admission, discharge, consents, clinic appointment) manually or electronically.
• Translates basic written patient discharge instructions as appropriate.
• Interprets by phone for test results, scheduling clinic appointments, nursing triage calls, pre-op instructions, or other information as needed.
• Coordinates with supervisor or scheduler regarding specific patient/family communication and scheduling needs.
• Regular attendance at work is an essential function of the job.
• Perform physical requirements as described in the Physical Requirements section
• Educates staff and parents as to role of interpreters, both through formal training (inpatient teaching rounds, grand rounds, nursing orientation, and departmental staff meetings), and informal continuous teaching opportunities.

Education Qualifications

• Bachelor's Degree from an accredited college or university related to languages, communication, or health care field Preferred

Experience Qualifications

• Equivalent work experience may substitute for education. Required and
• Minimum 6 months experience or training in a health care setting and/or in interpreting Required and
• Formal medical interpreter training Preferred

Skills and Abilities

• Fluency in speaking, reading, and writing English and language pair. (High proficiency)
• Ability to interact with a variety of families and health care professionals. (High proficiency)
• Mastery of medical and colloquial terminology in both languages. (High proficiency)
• Skill in typing and computer word processing. (Medium proficiency)
• Ability to respond to a variety of demands in a professional manner, including prioritizing multiple requests. (High proficiency)
• Spanish proficiency as tested by ALTA, score 9 or higher (High proficiency)

Licenses and Certifications

• Current and valid certifications as a Certified Medical Interpreter or Certified Healthcare Interpreter Preferred

Children’s is an equal opportunity employer, embracing and valuing the unique strengths and differences of people. We cultivate an inclusive environment of respect and trust where we all belong. We do not discriminate based on race, ethnicity, age, gender identity, religion, disability, veteran status, or any other protected characteristic.