Job Description

As a Project Coordinator for Interpretation Services you will serve as support to existing clients and manage

and coordinate the completion of interpretation and language assessments projects. This is a dynamic role

where you work closely with the clients as well as the sales teams to ensure the highest quality of standard

for all projects you oversee.

Position responsibilities:

• Consult and educate Sales team and clients regarding language assessments options and the coordination process.

• Liaise with clients and Sales team to ensure that individual projects are set up appropriately.

• Oversee the execution of projects with keen attention to detail, resulting in a successful meeting or assessment.

• Manage all logistical matters related to interpretation meetings and language assessments from beginning to end, working with clients, language raters and interpreters.

• Ensure deadlines are met with the interpreters and language raters according to projects

• Comply with internal regulations, processes and procedures in line with ISO standards.

• Discuss issues with clients, Sales team, language raters and interpreters, and creatively problem solve to alleviate issues, including trouble-shooting problem projects or events.

• Juggle multiple projects and priorities simultaneously in a fast-paced environment.

• Understand and abide by individual project instructions.

• Establish and maintain excellent relationships with contract interpreters, language raters, Sales team and clients.

• Negotiate rates on a broad scale or on a project by project basis with contract vendors.

• Clearly and effectively communicate any issues/updates/caveats or additional information to Sales team or clients as soon as that information is available.

Requirements

Essential skills and experience required:

• Excellent written and verbal English communication skills, other languages would be an asset

• Excellent customer service skills

• University Degree

• Minimum 1 year of professional experience in a similar position in corporate environment

• Detail orientation with the ability to multitask

• Ability to meet deadlines

• Excellent problem solving and analytical skills

• Independence in carrying out assigned tasks

• Ability to work under pressure in a fast-paced environment

• Highly-developed computer skills (MS Office: Excel and Outlook specifically)

• Experience in project management would be a strong advantage

TransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed,

religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic

protected by local law.

We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where

a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative

and collaborative colleagues, we are working to ensure accessibility is for everyone.

In order to apply, please submit your CV in English

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