Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), UN Volunteers with at least twelve (12) months of continuous service in IOM, and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.

Organizational Context and Scope

IOM operates Five Accommodation Centers for Unaccompanied Minors (Shelters) providing accommodation and access to services for Unaccompanied Migrant Children (UMC). Besides accommodation, the following services are provided to the beneficiaries: addressing basic needs, catering, hygiene, legal counselling, and information about life opportunities in Greece, interpretation, psychosocial support, medical support, Greek learning programs, learning support, organization of intercultural activities, work and career guidance.

Within the framework of the actions: "Subsidy N.P. INTERNATIONAL ORGANIZATION FOR MIGRATION (IOM) MISSION GREECE for the implementation of the project "Operation of K.F.A.A. Kypseli I" with MIS Code 6016486 the Program "Greece Programme - Asylum, Migration and Integration Fund 2021-2027", and under the overall supervision of the Project Coordinator and the direct supervision of the Shelter Coordinator, the successful candidate will provide support in implementing project activities through provision of interpretation and/ or translation services for the UMC in the accommodation facility.

1. Assist with interpretation for effective communication between IOM staff and the UMC.
2. Facilitate communication, through interpretation and / or translation, in a spoken or written language understood by the UMC, between the UMC and the staff.
3. Provide information to the staff to better comprehend the perceptions of migrants. Act as a cultural mediator during the UMC’s adjustment periods to their new environment. Assist with the interpretation between the UMC and health providers.
4. Translate information materials to be disseminated to the UMC.
5. Facilitate the communication of minors with public authorities, services and local bodies with which they come into contact.
6. Perform such other duties as may be assigned.

Required Qualifications and Experience

Education

• High school degree/certificate.
• Bachelor’s degree in Interpretation/Translation, Social Science, Humanities, or relevant discipline would be considered as an advantage.

Accredited Universities are those listed in the UNESCO World Higher Education Database Experience

• Previous experience in a similar role and/or certification/training preferred;
• Familiar with direct assistance to migrants and/or refugees preferred;
• Experience in working in a multi-cultural environment an advantage.

Skills

• Computer literacy in standard software applications (MS Office, etc);
• Willingness to work in day shifts and in emergencies in night shifts, during holidays and weekends;
• Valid driver’s license with at least five years driving experience an advantage.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, working knowledge of English or Greek is required.

Fluency in Arabic (written and oral) is required.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage Demonstrates willingness to take a stand on issues of importance.
• Empathy Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge Continuously seeks to learn, share knowledge and innovate.
• Accountability Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies