Job Description

About the job

As a Sales & Operations Support Intern, you will play an active role in supporting the Amsterdam boutique’s Back of House operations during a six-month internship. Reporting to the Boutique Operations Manager, you will contribute to the smooth running of the boutique by supporting Stock Operations, Care & Repair, Visual Merchandising, Cashier Administration, Marketing and Client Coordination activities.

What impact you can create

• Own the stock operational workflows that ensure an accurate, organised and high-performing Back of House environment.
• Support Care & Repair activities that extend the life of CHANEL creations and contribute to an exceptional client experience.
• Bring the CHANEL universe to life through Visual Merchandising, helping create an environment that captures the client’s attention, invites them to explore and makes every detail meaningful
• Contribute to Cashier Administration and Marketing activities, supporting the seamless execution of boutique operations.
• Coordinate with clients and internal teams to support the smooth flow of boutique activities and service excellence.

You are energised by

• Discovering how operational excellence comes to life behind the scenes, creating an exceptional and truly memorable client experience.
• Exploring the operational tools, applications and business analysis that support the day-to-day performance of a CHANEL boutique.
• Building a genuine expertise in the fashion industry through an in-depth understanding of CHANEL products, exceptional craftsmanship and the creative vision behind each creation.
• Contributing to an elevated, highly personalised and emotionally engaging in-store client experience.

What you will bring

• Strong organisational skills and a high level of precision when managing operational activities.
• The ability to prioritise support across departments and communicate effectively with the person in charge.
• Intermediate proficiency in Microsoft Office, iOS and Windows.
• Fluency in English, the working language of the boutique; Dutch or French is welcomed but not required.
• A genuine interest in fashion, client-facing environments and numerical activities.

What CHANEL can offer you

• Build a strong understanding of boutique Back of House operations and the standards behind operational excellence.
• Develop practical experience with the tools, applications and business analysis supporting boutique performance.
• Gain a deeper insight into how operational support contributes to an exceptional and memorable client experience.
• Develop real expertise in the fashion industry through product knowledge, craftsmanship and an appreciation of the attention to detail behind every CHANEL experience.

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth and contributes to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.