Job Description

We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.

• Field Support & Testing Assist in evaluating wireless network performance (LTE / 5G NR) through active field testing and validation.
• Product & Field Feedback: Systematically collect and analyze customer requirements and feedback.
• Cross-Functional Collaboration Partner with senior engineers to diagnose system issues, validate new features, and optimize overall performance.

Academic Requirements

• Degree: Pursuing or recently completed a Bachelor’s or Master’s in Computer Science, Electrical Engineering, or a related technical field.
• Relevant Coursework/Projects:
  • Knowledge of 5G protocols, NTN, O-RAN standards, and broadband technologies.
  • Hands-on experience with 5G products, Wi-Fi routers, IoT platforms, and network diagnostics
  • Excellent communication and customer-facing skills.

Education

Bachelor

Work Experience

Language

Skills

Atlassian Confluence, Business Intelligence Architecture, Deployment Support, Device Setup, Error Messages, Hardware Troubleshooting, Help Desk Support, HipChat, Incident Management, Internet Protocol (IP), Issue Tracking, Knowledge-Centered Service, Microsoft SharePoint, Microsoft Windows Support, Network Analytics, Network Monitoring, Network Support, Network Troubleshooting, Problem Management, Remote Technical Support, System Level Troubleshooting, Technical Documents, Tier 1 Technical Support, Zoom (Video Conferencing Tool)