Tesla

Internship, Product Support Engineer, Service Engineering (Winter/Spring 2027)

Tesla  •  Palo Alto, CA (Onsite)  •  10 hours ago
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Job Description

What to Expect

This position is expected to start around January 2027 and continue through the entire Spring term (ending approximately May 2027 or later, if available). We ask for a minimum of 12 weeks, Full - Time (40 hours/week) and on-site, for most internships. Our internship program is for students who are actively enrolled in an academic program. Recent graduates seeking employment after graduation and not returning to school should apply for full-time positions, not internships.

International Students: If your work authorization is via CPT, consult your school regarding your ability to work 40 hours per week before applying. You must be able to work 40 hours per week onsite. Many students will be limited to part-time during the academic year.

About the Team

Service Engineering, part of Vehicle Software Engineering, is responsible for real-time diagnostic support for the service network (the field), development and improvement of diagnostic tools and procedures, and feedback of top field issues to our development teams to improve current and future products. Tesla is seeking an intern that is passionate about the product, a strong critical thinker, and capable of understanding technical system-level architecture and issues.

What You’ll Do

  • Learn how to determine root cause issues potentially affecting 1000's of cars worldwide by analyzing logs, repair data and returned failed parts
  • Learn how to develop service tools such as 'on board diagnostic networks' to allow service to run required service routines and repair the car in an efficient way
  • Join us in driving product improvement projects by collaborating with the development and quality teams
  • Test development software or mechanical changes on our engineering cars
  • Support escalations from field technical teams to help them fix specific and difficult to diagnose issues
  • Assist with documentation in our diagnostic knowledge base by updating service manual repairs or service bulletins with new procedures
  • Occasional required travel within the field for hands on testing and data collection

What You’ll Bring

  • Currently pursuing a degree in Electrical Engineering, Mechanical Engineering, Embedded Systems, Automotive Engineering, Mechatronics Engineering or a related field with a graduation date between December 2027 – December 2028
  • Strong understanding of electro-mechanical systems such as sensors, actuators, and communication networks (such as CAN bus)
  • Hands on experience with vehicle chassis systems; prior experience in Formula SAE or experience working on personal cars is a plus
  • Proficient in python preferred; able to read or interpret JavaScript and C/C++ is a plus
  • Capable of working in a fast paced and always changing environment
  • Analytical mindset and problem-solving oriented
  • A strong team player

Compensation and Benefits

Benefits

As a full-time Tesla Intern, you will be eligible for:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans. Both have an option with a $0 payroll contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k), Employee Stock Purchase Plans, and other financial benefits
  • Company Paid Basic Life, AD&D, and short-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Commuter benefits
  • Employee discounts and perks program

Expected Compensation

$34.08 - $47.71 + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla

About Tesla

Tesla is accelerating the world’s transition to sustainable abundance. To achieve our mission, we're building a world powered by solar, enabled by battery storage and transported by electric vehicles.

We’re committed to hiring and developing top talent from around the world for any given discipline. Headquartered in Texas, we operate six huge, vertically integrated factories across three continents. With over 100,000 employees, our teams take a first-principles approach to designing, building, selling and servicing our products in-house.

Our world-class teams operate with a non-conventional philosophy of inter-disciplinary collaboration. Each member of the team is expected to challenge and to be challenged, to create, and to innovate. We’re tackling the world’s most difficult and important problems—and we wouldn’t succeed without our shared passion for making the world a better place.

Industry
Automotive & Mobility
Company Size
10,000+ employees
Headquarters
Austin, Texas
Year Founded
2003
Website
tesla.com
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