As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Why Join
Be part of Global Transaction Banking and support how OCBC serves financial institution clients across the region. As a GFI Sales Support Intern, you’ll work at the intersection of data, process, and client support—helping to improve efficiency and strengthen internal capabilities. This internship offers hands-on exposure to analytics tools, automation initiatives, and real business processes that underpin client servicing within the Global Financial Institutions segment.
How You Succeed
You’ll succeed in this role if you’re curious about how technology and process improvements can drive better outcomes. You’re comfortable working with digital tools, enjoy problem-solving, and are keen to learn through hands-on involvement. Your ability to collaborate, communicate clearly, and translate insights into actionable improvements will help you contribute effectively to the team.
What You Do
Your responsibilities will include:
Process Automation: Support workflow automation and process improvements to enhance efficiency
Reporting & Dashboards: Assist in developing and enhancing reporting dashboards and analytics
Testing & Validation: Perform user acceptance testing (UAT) with guidance from the team
Project & Initiative Support: Support GFI-related initiatives such as system migrations and process reviews
Who You Work With
The Global Financial Institutions (GFI) team sits within Global Transaction Banking and supports the bank’s relationships with financial institution clients. You’ll work closely with sales support professionals and project teams, contributing to initiatives that improve internal processes and client service delivery in a collaborative and learning-driven environment.
Who You Are
Currently pursuing an undergraduate degree
Interested in analytics, process improvement, or transaction banking
Comfortable working with digital and productivity tools
Proficient in tools such as SharePoint, Power BI, advanced Excel, or Power Automate
Proactive, adaptable, and willing to learn
Able to communicate clearly and work well with others
Learning Objectives
This internship will provide you with:
Hands-on experience using analytics and automation tools
Understanding of support processes involved in servicing Global Financial Institutions clients
Exposure to workflow improvement, reporting, and system-related initiatives
Opportunities to develop collaboration and communication skills in a professional environment
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.
OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.
OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
