As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Why Join
Be part of OCBC’s digital transformation journey within SME lending. As an intern supporting LUMOS, the bank’s loan onboarding and origination system, you’ll gain hands‑on exposure to how digital platforms are designed, built, tested, and enhanced to support business and customer needs. This internship offers practical experience at the intersection of product, technology, and operations—while contributing to initiatives that improve customer experience, system efficiency, and lending processes.
How You Succeed
You’ll succeed in this role if you’re analytical, structured in your thinking, and comfortable working with data and documentation. You’re curious about how systems are built, enjoy gathering and translating user needs into clear requirements, and are willing to collaborate with diverse stakeholders. Your attention to detail, problem‑solving mindset, and ability to communicate clearly will help you add value throughout the project lifecycle.
What You Do
Your responsibilities will include:
User Requirements & Documentation: Support the gathering, analysis, and documentation of user requirements and user stories for the LUMOS loan onboarding system, including CX screens and specifications
Testing & Quality Support: Assist in planning and executing User Acceptance Testing (UAT), including developing test cases, executing scenarios, documenting findings, and coordinating issue follow‑ups
Data & Reporting Automation: Develop and enhance Excel‑based automated reports, dashboards, and visualisations to support analysis and decision‑making
Product & System Support: Support secured loan initiatives within LUMOS and assist product managers across financing products such as commercial property loans, equipment financing, ESG loans, and trade finance
Project & Administrative Support: Provide coordination support across projects, documentation management, and selected administrative or HR‑related activities as required
Who You Work With
The EMB Programme Management team partners closely with product managers, technology teams, sales, credit, operations, and other stakeholders to deliver scalable digital solutions for SME banking. You’ll work in a collaborative, cross‑functional environment where structured execution, clear communication, and continuous improvement are key to successful delivery.
Who You Are
Currently pursuing an undergraduate degree
Strong analytical skills and comfortable working with data
Proficient in Excel and basic data analytics
Clear communicator, able to present and document ideas concisely
Detail‑oriented, organised, and able to manage multiple tasks
Proactive problem‑solver with a willingness to learn
Able to work independently and collaboratively across teams
Learning Objectives
This internship will provide you with:
Hands‑on experience collecting and documenting user requirements for a loan onboarding system
Exposure to the software development lifecycle, including solutioning and UAT
Opportunities to analyse data and translate insights into system and process improvements
Experience creating clear documentation, dashboards, and CX artefacts
Understanding of how digital lending products are developed and governed within SME banking
Development of critical thinking, problem‑solving, and stakeholder collaboration skills
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.
OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.
OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
