Job Description

An internship for Eastern & Oriental Express, A Belmond Train Office would involve supporting the administrative and operational backbone of a high-end rail service. These roles are crucial for ensuring smooth internal operations, managing talent, and maintaining financial health within a specialized and often demanding industry.

This internship offers a unique opportunity to gain hands-on experience in human resources and finance within the dynamic and specialized environment of luxury train operations. The intern will support both departments, learning about talent management, employee relations, financial planning, and accounting practices tailored to a premium service industry. This role requires a high degree of discretion, attention to detail, and a professional demeanor suitable for a luxury brand.

Key Responsibilities may include:

• Financial Data Entry and Reconciliation:
• Assisting with accurate data entry into accounting software (e.g., invoices, receipts, expense reports).
• Supporting the reconciliation of financial statements, bank accounts, and vendor accounts.
• Accounts Payable and Receivable Support:
• Assisting in processing invoices and expense claims, ensuring proper documentation and authorization.
• Supporting the tracking of receivables and assisting with customer billing inquiries.
• Budgeting and Reporting Assistance:
• Contributing to the preparation of financial reports and analyses (e.g., revenue reports, cost analysis, budget variance reports).
• Assisting in data collection and analysis for budget planning and forecasting specific to luxury services (e.g., catering costs, amenity sourcing, maintenance for high-end components).
• Audit Preparation Support:
• Helping to gather and organize financial documents for internal and external audits.
• General Finance Administration:
• Performing administrative tasks such as filing financial documents, managing financial correspondence, and organizing financial records.

• Recruitment and Onboarding Support:
• Assisting with job postings, screening resumes, and scheduling interviews for various roles (e.g., chefs, stewards, engineers, customer service representatives).
• Preparing onboarding materials and coordinating new hire paperwork.
• Supporting the orientation process for new employees, ensuring a welcoming and informative start.
• Employee Relations and Support:
• Assisting in maintaining employee records and databases, ensuring accuracy and confidentiality.
• Supporting HR initiatives related to employee engagement, training, and development.
• Helping to coordinate employee benefits information and inquiries.
• Assisting with general employee communications and HR-related queries.
• Policy and Compliance Assistance:
• Familiarizing with and assisting in the application of company HR policies and procedures.
• Supporting compliance efforts related to labor laws and industry regulations.
• HR Administration:
• Performing general administrative duties such as filing, data entry, and preparing HR-related correspondence.
• Assisting in organizing HR events or training sessions.

Eastern & oriental express: a living legend

Eastern & Oriental Express is a story 30 years in the making. Sister of the celebrated Venice Simplon-Orient-Express, it has been narrating adventures in Southeast Asia since 1993. Guests step aboard the elegant train, which reflects the spirit of the land it travels through, to embark on alluring grand adventures. Cultural marvels, unseen landscapes and dynamic cities are theirs to unearth as they glide through epic Malaysian scenery. Immersive off-train activities, including jungle treks and art tours, blend with sublime modern Peranakan cuisine and entertainment on board for the journey of a lifetime.

Everything about our train is extraordinary – and we want you to be, too.

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

The Belmond & LVMH Family

The Eastern & Oriental Express is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

Requirements

• Currently pursuing a bachelor's or master's degree in Human Resources, Business Administration, Finance, Accounting, or a related field.
• Strong organizational skills and exceptional attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with HRIS or accounting software is a plus.
• High level of integrity and ability to handle confidential information with discretion.
• Professional demeanor and a positive attitude.
• Ability to work independently and as part of a team in a fast-paced environment.
• A genuine interest in the luxury travel or railway industry is advantageous.

We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude.

International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French and German, are a benefit. We welcome a diversity of backgrounds, ethnicities and religions.

Experience in the hospitality industry is a bonus, but not a necessity.

Benefits

At the Eastern & Oriental Express we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Internship Salary
• Experiences at our iconic destinations.
• Wellness programs
• Meals and uniforms are provided.

Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognised chefs and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys.