SGS

Internship - Customer Service / Client Relations (all backgrounds, Shah Alam / Senai)

SGS  •  Shah Alam, MY (Onsite)  •  3 days ago
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Job Description

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

  • Handle daily client interactions, including sample receiving, registration, sorting and after-sales support.
  • Attend to walk-in clients and incoming calls, addressing enquiries related to laboratory testing services.
  • Liaise with clients on sample submissions and follow up on any related issues.
  • Coordinate with the Lab, Admin, Sales and Billing Departments to facilitate the laboratory testing process and ensure smooth service delivery.

Qualifications

  • Diploma or Bachelor's Degree in any discipline from a recognised university or college, preferably in Business Management, Psychology, Sales or a related field.
  • Strong communication and interpersonal skills, with a customer-oriented mindset.
  • Good personality, proactive, independent and able to work well in a team.
  • Able to handle client enquiries, coordinate with internal departments and manage multiple tasks effectively.
  • Students from all academic backgrounds are welcome to apply!
  • Locations: Shah Alam, Selangor / Senai, Johor
SGS

About SGS

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.

Community Guidelines

SGS encourages all fans of this page to participate in conversations through questions and comments. Any comments arising from persons sharing or reproducing any communications published by SGS is not controlled or endorsed by SGS.

We want to promote an informative and enjoyable environment within this community. We therefore ask that you post content that is both relevant and respectful and you follow LinkedIn's Professional Community Guidelines.

Posts will be removed if they are:

- Offensive, defamatory, discriminatory or obscene

- Fraudulent, deceptive or misleading

- In violation of any intellectual property rights

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Intellectual Property Statement

Except where expressly stated otherwise, all intellectual property rights, including copyright and trademarks, in any and all communications and materials in any form published by or on behalf of SGS are owned by © SGS Société Générale de Surveillance SA (2025).

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Baar, CH
Year Founded
Unknown
Website
sgs.com
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