Job Description

Porsche Finance Group Ukraine is represented by Porsche Leasing Ukraine, Porsche Mobility, and Porsche Insurance Agency. They are owned by the Austrian Porsche Bank, which belongs to the Porsche Holding (Volkswagen Group). PFG Ukraine provides financial, operating leasing, car loans, insurance and fleet management for Volkswagen, Audi, SEAT, CUPRA, Porsche, Skoda and MAN.

Possible Tasks within this Role

• Cooperation with customers (handling of customer’s car services, confirmation of services due to contract conditions).
• Cooperation with repair shops (checking and confirmation of services, payments, handling of papers, quality of services).
• Cooperation with insurance companies (controlling terms in processes and payments, confirmation cost of repair).
• Documents management (incl. primary documents) with new and existing dealers/service providers.
• Organize the procurement of materials and services.

Qualification requirements

• Фіксована місячна оплата праці.
• Додаткові кошти на харчування.
• Доступ до внутрішніх тренінгів.
• Підтримка наставника під час адаптаційного періоду.
• Можливості для особистого та професійного зростання.

Skills

• Adaptability
• Communication Skills
• Conflict Management
• Customer Satisfaction Score
• Customer Service
• Digital Literacy
• Emotional Intelligence
• Problem Solving
• Technical Support

Your benefits:

• Fixed monthly salary.
• Additional funds for meals.
• Access to internal trainings.
• Mentor support during the adaptation period.
• Opportunities for personal and professional growth.