Job Description

Internet Sales Manager – Bill Jacobs Volkswagen

Naperville, IL | Full-Time

Bill Jacobs VW is looking for an experienced Internet Sales Manager to lead our online sales operation — owning every digital lead, delivering fast professional communication, and turning inquiries into real opportunities for our sales team.

Compensation: $110,000 - $130,000 annually

What you'll do

• Manage all incoming online leads, ensuring every customer gets a fast, professional response
• Distribute leads to sales advisors and verify contact within 15 minutes
• Oversee follow-up efforts and partner with advisors to convert leads into shown appointments and sales
• Track leads, calls, appointments set/shown, conversions, and sales; prepare daily, weekly, and monthly performance reports
• Coach and hold advisors accountable to lead-management standards
• Analyze lead sources and trends; report recommendations to the General Sales Manager and General Manager
• Ensure accurate, consistent CRM notes for every customer interaction
• Maintain up-to-date knowledge of VW models, inventory, incentives, and campaigns

Benefits

• BCBS of Illinois health insurance (PPO/HMO), dental, vision, life, and supplemental coverage
• 401(k) with company contribution
• Generous PTO and tuition reimbursement
• Employee discounts on vehicle purchases, parts, and service
• On-site health coach and physician assistant access

Bill Jacobs Motorsport is a family-owned dealer group representing BMW, MINI, Jaguar, Land Rover, and Volkswagen, plus Current Automotive and Ambassador Auto Reconditioning. We're an equal opportunity employer; all qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, genetic information, veteran status, or any other legally protected characteristic.

Requirements

What we're looking for

Must-haves:

Proven results in automotive internet sales or lead management

Strong CRM and computer skills

Ability to coach and influence a sales team

Strong written and verbal communication

High self-motivation, discipline, and attention to detail

Valid driver's license and meet insurability standards

Nice-to-haves:

Familiarity with VW or import brands

Experience tracking KPIs and preparing performance reports

Background in coaching or sales training