Job Description

Stokes Hodges Ford

Want to be a part of a growing, successful, award-winning team of family-owned dealerships where you will experience a culture of professionalism, respect, and teamwork? Then you need to join Stokes Hodges Auto Group comprised of Stokes-Hodges Ford, Honda Cars of Aiken, and Kia of Augusta!

We are committed to YOUR success and offer outstanding benefits as well as career growth through various training programs that will expand your knowledge and skills.

Company sponsored benefits including Paid Time off, Paid Holidays, 401k Retirement Matching, Medical Plan, Free Life Insurance, Voluntary Dental, Vision, Life and Disability plans also available.

Responsibilities:

• Answer calls and internet requests for vehicle pricing, availability, etc
• Schedule appointments for potential customers to meet with our dealership's sales team in our beautiful showroom
• Confirm next day appointments and reschedule missed appointments
• Maintain a daily average of outgoing calls to previous day's showroom prospects, customers that did not purchase, etc
• Maintain a daily average of outgoing texts and outgoing emails
• Work with Internet Manager to follow up with hot leads
• Prospect the Manifest Lists
• Maintain the integrity of eLead record keeping
• Log all appointments in eLead
• Maintain daily appointment activity in shared document with BDM
• Exercise exemplary verbal and non-verbal communication skills and protect the dealership’s interest when communicating with customers

Requirements

• An enthusiastic 'people person' that's motivated to succeed!
• Good customer service and communications skills
• Strong computer skills
• Thrives in a fast-paced team environment
• Team player and good work ethic
• A positive attitude and professional appearance

High school diploma or equivalent

PM22