OCBC

International Wealth - Affluent Team Manager

OCBC  •  Singapore, SG (Onsite)  •  3 hours ago
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Job Description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join Us

As an Affluent Team Manager, you will have the opportunity to lead and develop a team of Affluent Relationship Managers and play a key role in growing our International Wealth Affluent business.

You will be responsible for driving your team's business performance while building strong capabilities in customer engagement and needs-based financial planning. Beyond delivering business outcomes, you will coach and develop your team to provide a consistent and high-quality customer experience while upholding the Bank's regulatory, compliance and fair dealing standards.

What You Do

  • Hiring, skilling and coaching a team of Affluent Relationship Managers (ARMs) to actively drive customer engagement activities focusing on financial planning.
  • Ensure overall sales, upfund and upgrade targets are met.
  • Ensure needs-based approach, comply with FA Act, Fair Dealing and adhere to both internal and external regulatory requirements and policies.
  • Act as a single point of accountability, responsible for the overall business performance, growth and customer satisfaction.
  • Adhere to all bank's compliance standards.
  • Implement service initiatives (in accordance with the Customer Experience guidelines) and ensure consistency of service quality and delivery.

Who You Are

  • Degree or Diploma with at least 6 years of experience in the banking and financial services industry, preferably with a good track record in financial product sales or business management
  • Prior team leadership, coaching or mentoring experience is required
  • Sound understanding of financial planning, wealth management products as well as banking operations
  • Strong leadership, interpersonal and people management skills with the ability to relate and manage all levels of staff and has relevant experience in development of high-performing ARMs
  • Possess initiative, drive and ability to work independently as well as in a team

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

OCBC

About OCBC

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Singapore, SG
Year Founded
1932
Website
ocbc.com
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