Job Description

We have a great Job opportunity for an International Support Specialist to join our team in Prague for a 6-month contract.

General support functions for International Moving Services Operations. Responsible for shipment tracing, data entry, documentation handling (preparing, collecting, distributing & saving to SISTRS), & downstream cost containment for HHG's international shipments. Will have contact with Coordinators, Agents, Vendors and Port Brokers.

Essential Functions/Responsibilities

40(%) Shipment Tracing: Through shipment prompts, confirming events occurred and then updating ProMove and the IMC accordingly.

30(%) Documentation Handling: Responsible for arranging all shipping documents & processing with Coordinators, Agents, Vendors and Port Brokers and uploading to SISTRS database.

20(%) Keep Coordinators, Agents, Vendors and Port Brokers informed of status changes in a timely manner.

10(%) Other duties as assigned, including communications, desk coverage, and registering files as needed.

Qualifications
• HS Degree
• Undergraduate Degree Preferred
• Proficient in Microsoft Office applications (Excel, Word, Outlook)
• Ability to prioritise and handle multiple tasks
• Well organized
• Detail Oriented
• Goal Oriented
• Excellent Communication skills, both oral and written
• Ability to work successfully in a team environment where work direction will be provided by multiple people (Matrix Environment)
• 1-2 Years of customer service or transportation experience preferred