Job Description

International Sales Support Coordinator

Total Beauty Network | Mulgrave, VIC

Stop scrolling this could be your global beauty career moment.

At Total Beauty Network (TBN), we’re proud to be one of Australia’s leading distributors of premium, cruelty-free and vegan beauty brands. Our portfolio is growing rapidly across international markets, and we’re looking for an International Sales Support Coordinator to help keep our global engine running smoothly.

If you love beauty, thrive on organisation, and enjoy working with people across different cultures and markets, this is your opportunity to step into a dynamic, fast-paced international role.

The Role

As our International Sales Support Coordinator, you’ll be a critical support partner to our international sales team. You’ll work closely with distributors, partners, and internal teams to ensure orders, launches, campaigns and projects are executed seamlessly.

This is a hands-on role where communication, coordination and attention to detail are key. No two days will be the same and that’s exactly how you like it.

What You’ll Be Doing

• Sales Administration & Communication

• Communicating with international distributors, partners and customers to manage enquiries, orders and account needs

• Providing prompt after-sales support and ongoing updates on order status and issue resolution

• Acting as a key liaison between international sales and internal teams including customer service, marketing, inventory and operations

• Assisting with order accuracy and smooth processing in collaboration with customer service

Reporting & Data Management

• Maintaining customer databases, sales leads and tracking systems

• Preparing and updating sales reports and customer analysis

• Reviewing customer trading terms and pricing accuracy within internal systems

International Market Coordination

• Supporting international sales projects, including product launches and trade shows

• Assisting with export documentation and compliance requirements where applicable

• Preparing sales presentations, sell sheets and product information materials

• Coordinating promotional campaigns and international product activations

Relationship Building

• Supporting the international sales team in building and maintaining strong distributor relationships

• Facilitating ongoing engagement to strengthen brand presence across global markets

This Role Will Suit You If

• You’re highly organised and enjoy seeing projects come together

• You’re proactive, detail-oriented and comfortable juggling multiple priorities

• You enjoy working with people and supporting teams behind the scenes

• You thrive in fast-paced, collaborative and international environments

What You’ll Bring

• Experience in sales support, coordination or administration (beauty, FMCG or consumer goods experience highly regarded)

• Strong organisational skills with excellent attention to detail

• Confidence using CRM systems and sales platforms

• Solid computer literacy, including Excel, PowerPoint and Adobe Suite

• Clear communication skills and the ability to work across cultures and markets

• A positive, proactive mindset with a strong customer service focus

• Ability to work both autonomously and as part of a close-knit team

• Why You’ll Love Working at Total Beauty Network

• Work with iconic Australian beauty brands across international markets

• Be part of a supportive, collaborative and fast-growing business

• Enjoy great perks including product discounts, birthday leave, free yoga and a vibrant Mulgrave HQ

• Gain exposure to global markets and build a long-term career in the beauty industry

Ready to Take Your Beauty Career Global?

Apply now and join the team bringing Australian beauty to the world.