Job Description
Join the Force Behind Law Enforcement Success
At LeadsOnline, we bridge the gap between technology and justice, empowering law enforcement agencies with cutting-edge solutions to close cases and serve their communities. Our employees play a critical role in our mission, connecting law enforcement agencies with our powerful tools to help them work smarter and faster. Everything we do is grounded in our core values of Service, Energy, Ownership, and People—and we’re looking for someone who embodies these principles.
Reporting to the Regional Sales Director APAC, the SEA Sales Director will be responsible for managing all sales functions in select regions in the APAC theatre, assisted by the APAC team.
In collaboration with the APAC team, this role will take the lead to develop, define and implement collaborative strategies including market analysis, market presentation, and key collaborative opportunity pursuits for the relevant markets. The SEA Sales Director will ensure that LeadsOnline’s product realization schedules reflect market and customer needs/expectations; that product lines are targeted to optimal geographic customer bases, and that data from the voice of the customer is leveraged to LeadsOnline’s advantage.
Role and Responsibilities:
• Ensuring that the relevant markets, initially Philippines, Vietnam, Japan and Korea deliver or exceeds targeted sales while respecting set margins.
• Markets including Indonesia may be added to the relevant market portfolio as opportunities present themselves.
• Cooperating to building and lead short and long-term strategy development, growth and value creation to meet corporate growth and business goals for the relevant markets.
• Actively soliciting the “voice of the customer” data while owning and facilitating the entire customer relationship management process from A-Z.
• Ensure that overall customer expectations are appropriately managed in accordance with our culture and values.
• Establish, monitor, and adjust Sales Segmentation Plans for the relevant markets (sales per region, sales per product, established margins).
• Establish and monitor margins per region and per product line and provide regular and accurate revenue forecasts on a rolling monthly basis as well as quarterly and yearly.
• Drive revenue opportunities in the relevant markets to include the successful negotiation and closing of sales contracts while respecting profit objectives.
• Work with the full spectrum of decision makers to align budgets in target markets.
• Develop relationships with the appropriate regional organizations and governments to gain insight on policy directions and funding opportunities.
• Assign and adjust market and product responsibilities to optimize travel time and cost.
• Participate in gathering and developing market intelligence, competitive intelligence, and pricing; championing best practice and setting clear expectations of the approach, standards of performance and behaviors expected in their execution.
• Work closely with the APAC team and where required, the Senior Leadership Team to ensure the accuracy of order forecasting and reporting.
• Represent LeadsOnline and develop relationships at senior levels with strategic customers, government bodies and partner companies for LOFT.
• Research and analyze current market segments for volume and growth, customer need, technology development and competition.
• Evaluate and recommend adjacent markets as targets for pursuit.
• Provide customers with an awareness of different financing programs that may facilitate their buying decisions.
• Ensure the effectiveness of the sales process including pursuit plans (game plans), gate processes and CRM.
• Ability to develop strong relationships with colleagues, sales force, customers and new partnerships.
• Optimize Sales Incentive Plans (SIP) with the sales team to focus appropriate efforts and rewards in line with LeadsOnline philosophy.
Key Competencies
• Strong market knowledge and presence within LeadsOnline, Law Enforcement and/or Public Safety.
• Experience with the Senior Level Government sector (B2G) and critical detection technologies mandatory within the regions.
• Have both a Customer and Marketing shared focus.
• Work well under pressure and known to build strong team / relationship to manage customer expectations.
• Demonstrates experience and vast knowledge of working within:
◦ multi-cultures (understanding of cultural variances across different markets / audience)
◦ new business models (routes to market)
◦ strategic channel partners
◦ intermediaries and governance.
• Proven open team/employee leadership, ability to motivate as well as strong capacity to impact and influence.
• Great communication skills: written, oral and group presentation.
• Ability to think strategically coupled with excellent analytical skills.
• Broad understanding of emerging technologies (software, hardware, network) and their potential relevance to LeadsOnline’s products & services.
• High energy level. Results-driven. Positive attitude.
• Proven ability to work through conflict, build trust and influence outcomes through outstanding interpersonal skills at all levels.
• Strategic thinker, who recognizes business opportunities and their potential impact on the overall business.
What We’re Looking For
• University degree in Management, Sales, or a related field.
• 10+ years of management with business development and sales in the global market.
• Demonstrated experience achieving sales targets.
• Proven experience in international sales and management within law enforcement and government agencies.
• Excellent communication and presentation skills, both verbally and written in English, Filipino/Tagalog. Any other languages are considered a strong asset.
• Customer focused approach: the ability to manage and be responsible for high profile customers.
• Great sense of urgency and ability to prioritize complex projects accordingly.
• High energy level, results driven and positive attitude.
• 30% travel required.
Why Join LeadsOnline?
Be part of a team where your work truly matters. Help law enforcement agencies serve their communities better while thriving in a supportive, mission-driven culture that values Service, Energy, Ownership, and People.
What You Can Expect From Us:
We serve with Energy, diligence, and persistence. We deeply believe the work we do makes a difference in the lives of our users, the communities they protect, and the victims they serve. Guided by Ownership, we continually push to make our products better and to make each other better.
At LeadsOnline, we take our work seriously but not ourselves. You’ll find joy, camaraderie, and fun in everything we do. That’s Service, Energy, Ownership, and People in action.
LeadsOnline is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics.
