Job Description

Do you get a kick out of helping people? We’re looking for an International Sales Operations Coordinator who thrives in a busy environment and enjoys variety in their job, to join the team on an 12-month Fixed Term basis (end date April 2027).

Sales Operations are involved in supporting the entire sales process from new title sell-in preparation to supplying to the end customer. This means working closely with internal and external stakeholders, helping to ensure that orders reach customers at the right place, the right price and at the right time.

In this exciting role, you’ll be responsible for helping to ensure the smooth-running of the International Sales Operations team. You’ll work across all our publishing lists – everything from fiction to non-fiction, by way of cookery, poetry and children’s – playing a key part in getting our stories into our customers’ hands. Tasks can vary from ensuring an order reaches Brazil in time for an event, to exploring supply options with our global PRH Group companies.

Key responsibilities:

• Managing orders from our customers across the world and tracking large volumes of data.
• Checking and providing accurate data such as stock availability and delivery dates
• Collaborating closely with colleagues in different departments, particularly Production and Inventory to help deliver the best possible service to our customers
• Managing the processing of orders in SAP (one of our internal systems) whilst ensuring work is complete within deadlines and publication schedules
• Producing reports in Excel and checking customer claims
• Carrying out other ad hoc team support when required.

What you’ll bring:

Essential criteria:

• Organised and proactive with excellent time management skills.
• Clear communicator, friendly, and helpful.
• Attentive to detail and able to balance urgent priorities with regular tasks.
• Successful at managing deadlines.
• Comfortable with technology and eager to learn.
• Experience with MS Office.
• Ability to work with customers and a range of colleagues.

Preferred criteria:

• Strong MS Excel skills

Disability Confident:

As a Disability Confident Committed organisation, we offer interviews to candidates with a disability who meet the essential criteria for the role, and opt-in on their application form. The essential criteria for this role are listed as part of the ‘What you’ll bring’ section. There may be times when the volume of applications means we cannot take all eligible candidates to interview. We encourage you to tell us about any reasonable adjustments you may need by emailing PRHCareersUK@penguinrandomhouse.co.uk. Remember, you only need to share what you are comfortable with, for us to support your request.

Application instructions:

Please apply with your CV and cover letter outlining why you are the right candidate for the role by 11:59pm on 10th April.

Please ensure you include a cover letter, as it is a crucial part of our assessment process. The cover letter offers an opportunity to show how your experience and interests align with the role requirements. Typically, we expect the cover letter to be no more than one or two pages in length.

Please note we are looking for someone to join the team as soon as possible, but we are also happy to accommodate a reasonable notice period for the right candidate.

Here at Penguin, we believe in the power of authenticity and human creativity. When you apply for a position, we want to encourage you to showcase your unique voice. Throughout our recruitment process, please share your own thoughts, experiences, and skills. This helps us get a true sense of who you are and what you might bring to our team.

We celebrate creativity and diverse perspectives, so please be yourself! While we recognise AI tools can be helpful, we recommend using them thoughtfully to ensure your responses reflect you.

Salary:

£29,000 plus benefits.

Hybrid working:

While our offices across the UK are places to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. For this role we expect the successful candidate to work form our London-based office a minimum of one day per week (plus ad hoc in-person meetings when required) and offer the other days to work remotely.

Company: The Random House Group Limited | Job ID: 287923