Job Description

UPP is the UK's leading provider of on-campus residential and academic accommodation infrastructure, operating across a diverse portfolio of university partnerships. We're passionate about creating exceptional places for students to live and learn.

We have a new opportunity for an International Sales & Commercial Executive to join our Partnerships team and play a key role in driving occupancy growth, revenue generation and commercial partnerships across our national portfolio.

Working closely with university partners, accommodation teams and the wider commercial team, you'll help develop relationships with international recruitment agents, accommodation platforms and commercial partners, supporting occupancy growth and creating new revenue opportunities across the business.

This is an exciting opportunity if you are commercially minded and relationship-focused, looking to develop a career in sales, partnerships and business development within a growing organisation.

This role is based in our award-winning London office and offers hybrid working, with regular travel to our university sites/teams across the UK.

Key responsibilities will include:

• Support the delivery of UPP's international student sales strategy across key markets and channels.
• Build and maintain relationships with international education agents, recruitment partners and accommodation marketplaces.
• Monitor enquiries, bookings, conversion rates and partner performance.
• Produce sales pipeline reports, dashboards and market insights to support decision-making.
• Support agent communications, webinars, training sessions and recruitment events.
• Work with marketing colleagues to develop international sales campaigns and content.
• Support commercial revenue opportunities including summer schools, group bookings and short-term accommodation stays.
• Identify new business opportunities, partnerships and demand sources across the portfolio.
• Manage partner information, sales materials and booking activity records.
• Provide a responsive, customer-focused service to students, partners and stakeholders.

We are looking for you to already be working in a sales, customer service, account management or commercial support role, with:

• Experience supporting sales, customer service or business development activities within a busy environment.
• Excellent communication and organisational skills.
• Experience of identifying opportunities to improve processes and customer journeys and supporting the implementation of sustainable improvements.
• Ability to analyse and present sales, booking or pipeline data.
• Experience maintaining accurate records, databases or reporting information.
• Strong Microsoft Office skills, including Excel.
• A proactive, commercially minded and customer-focused approach.

Alongside this, you'll be collaborative, adaptable and delivery focused, with the ability to manage multiple priorities and build strong relationships across a wide range of stakeholders.

Experience within international student recruitment, higher education, student accommodation, education partnerships or accommodation booking platforms would be advantageous.

Whilst experience in the areas highlighted is important, we're also focused on potential and attitude, and we're committed to providing training and development to help you succeed in the role.

In return, we are offering a competitive salary with a great benefits package which includes a discretionary performance bonus, 29 days holiday plus bank holidays, private healthcare, pension, enhanced family leave policy, life assurance, training, two paid volunteering or personal development days and a cycle-to-work scheme.

UPP welcomes all applications and recognises the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents and our university partners.

We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and help you to thrive at work.

Our core values of Innovation, Sustainability, Community, Partnership and Respect are fundamental to our culture and summarise what is important to our business and our people.

We are a team with energy, pace and passion; apply today and help us grow international student sales, enhance the student experience and drive commercial success across UPP.