Job Description

The International Sales Account Manager works collaboratively with the Vice President of International Sales and shares responsibility for driving international sales growth, strengthening customer relationships, supporting market expansion initiatives, and maximizing commercial opportunities across assigned territories. The role is designed as a partnership, with sales responsibilities and strategic initiatives shared between the International Sales Account Manager and the Vice President of International Sales.

Responsibilities:
• Partner with the Vice President of International Sales to drive international sales growth by developing and managing relationships with distributors, retailers, and strategic partners across assigned markets.
• Identify, pursue, and support new business opportunities to expand international market penetration and increase revenue.
• Share responsibility with the Vice President of International Sales in executing international growth strategies and achieving sales objectives.
• Prepare and conduct regular customer business reviews focused on sales performance, growth opportunities, market trends, and strategic initiatives.
• Analyze customer sales data and performance metrics to identify opportunities for increased sales, product expansion, promotional activities, and improved business performance.
• Develop and present data-driven sales recommendations and growth plans to international customers.
• Support negotiations related to pricing, promotions, product launches, and commercial agreements.
• Communicate pricing updates, new product launches, item discontinuations, and promotional opportunities to international partners.
• Build trusted, long-term partnerships with international customers through proactive communication, responsiveness, and a solutions-oriented approach.
• Serve as a key point of contact for assigned international accounts, working closely with internal teams and the Vice President of International Sales to deliver exceptional customer support and sustainable business growth.
• Coordinate with internal departments including Operations, Marketing, Regulatory, Finance, and Customer Service to ensure successful customer support and execution.
• Support international business operations by ensuring commercial documentation, agreements, and customer information are properly maintained.
• Conduct preliminary reviews of customer documentation and coordinate with Legal and Compliance teams as needed.
• Monitor active customer accounts to support operational compliance and effective account management.
• Support and coordinate regular international distribution agreement documentation, renewals, amendments, and related commercial documentation in partnership with Legal and Sales leadership.
• Assist with regulatory compliance activities involving local authorities, product registration requirements, distributor documentation, and market-specific regulatory processes across international territories.
• Coordinate with Regulatory, Legal, and international partners to ensure timely submission and maintenance of required compliance documentation.
• All other duties as assigned.

Qualifications:
• Bachelor’s degree in business, International Business, Marketing, or related field
• 5-7 years of experience in international sales, account management, customer success, or business development
• Experience working with distributors, retailers, or international partners
• Experience supporting international distribution agreements, regulatory documentation, and compliance coordination with local authorities
• Experience in intense SKU category sales, analyses, and management
• Ability to travel internationally as needed
• Collaborative approach to international sales and business development
• Proven ability of relationship-building and customer account management expertise
• Strong negotiation and communication skills
• Positive, growth-oriented, and customer-focused mindset
• Ability to build relationships across diverse international markets and adapt to customer needs

We proudly offer: Medical, Dental, Vision, 401K with Company Match, Pet insurance and more!
We reward the hard work of our team members with fun and exciting company events, Summer Picnic, Festive Packages, Holiday Celebrations, and associate referral bonuses!
Founded in 2011, Piping Rock Health Products has gone on to win Long Island’s Top Workplaces Award 6 years in a row & securing the spot as Top Supplement Manufacturing Company 2024 by Food Business Review! Supported by a group of vitamin visionaries with over 40 years of industry experience and a carefully curated team of talented associates. Piping Rock is a global vitamin and supplement manufacturer with an unwavering commitment to creating quality wellness products. We believe that family always comes first, and that the dedication of our associates is the key ingredient to our success.

We are a drug free workplace, regulated by the FDA, required to follow Federal Guidelines; therefore in order to start as well as maintain employment, you must be able to successfully clear drug screening processes, which include testing for all illegal substances per Federal Guidelines.

Piping Rock Health Products, INC is an Equal Opportunity Employer.