Job Description

Job Location: LP Dallas Coppell Office - Coppell, TX 75019Education
Level: High School
Job Category: Supply ChainJob

Summary: The International Operations Specialist will be responsible for a broad range of tasks encompassing cradle to grave shipping operations. Scope of work encompasses taking in customer shipment requests, negotiating rates with overseas agents and US-based carriers to meet the needs of the customer, and ensuring that on-time delivery targets are met. An International Operations Specialist has broad-ranging authority over their customers’ shipments and covers a variety of job functions and specialties in the course of his/her work. The position requires a well-rounded individual with a strong grasp of finance, customer relations, and detailed record keeping. This role is 100% in office in our Coppell, TX location.

Supervisory Responsibilities:
•   None.
Duties/Responsibilities:
- Build relationships with overseas agents to ensure price and time constraints are known and met.
- Build relationships with US air and sea carriers to ensure price and time constraints are known and met.
- Coordinate international shipments via ocean, air, and ground transportation.
- Track and monitor cargo movement to ensure on-time delivery and quickly resolve delays or disruptions.
- Communicate with freight forwarders, customs brokers, and carriers to schedule pickups and deliveries.
- Prepare and review shipping documents, including commercial invoices, packing lists, bills of lading, and certificates of origin.
- Ensure compliance with international trade laws, customs regulations, and Incoterms.
- Maintain accurate records of all international shipments for auditing and reporting purposes.
- Monitor shipment progress and proactively address delays or issues.
- Monitor inland transit in conjunction with Logistics Plus inland freight department.
- Maintain high level of communication with customer to keep them apprised of shipment status.
- Perform other miscellaneous duties as required to meet the needs of our client.

QualificationsRequired Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Must be able to manage multiple projects at once.
- Allocate work time according to the priority of job assignments.
- Ability to communicate (verbal and written) clearly and concisely, coordinate and execute work assignment(s) independently or in a team environment, direct others for effective results, and remain calm in stressful situations.
Education and

Experience:
- High school diploma or equivalent required.
- Prior experience with transportation management software preferred, particularly Cargowise.
- 5 years in a similar role preferred.
Physical Requirements:
•   Prolonged periods sitting at a desk and working on a computer.