Crane Worldwide Logistics

International Operations Agent

Crane Worldwide Logistics  •  Alberta, CA (Onsite)  •  4 months ago
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Job Description

ESSENTIAL JOB FUNCTIONS

  • Manage ocean and air import shipments from booking/pre-alert through final delivery
  • Coordinate with overseas offices, carriers, airlines, customs brokers, and trucking providers
  • Track shipments and ensure all milestones are updated accurately in the system
  • Review and validate shipping documents (BL, MAWB, HAWB, invoices, packing lists)
  • Ensure customs clearance is completed within required timelines
  • Monitor and proactively manage demurrage, detention, and storage exposure
  • Ensure all costs are captured, protected, and billed accurately and on time
  • Communicate shipment status and resolve issues with clients and internal teams
  • Maintain compliance with internal SOPs, KPIs, and billing requirements
  • Other duties as assigned

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


PHYSICAL REQUIREMENTS

  • Position may require extended periods of sitting, computer use, standing and walking. Some light lifting may be required in some instances

OTHER SKILLS/ABILITIES

  • Strong understanding of Incoterms, bills of lading, container tracking, and rail operations
  • Experience working with Power BI, TMS systems, and milestone tracking (preferred)
  • Strong organizational skills with the ability to manage high-volume files
  • Excellent written and verbal communication skills
  • Detail-oriented with a strong sense of accountability

EDUCATION AND EXPERIENCE

  • High School Diploma or GED required.
  • 3–5 years’ experience in Ocean Import operations within a freight forwarder or logistics provider
  • 2–4 years of import operations experience in ocean and/or air freight

CERTIFICATIONS AND LICENSES

  • Professional certification may be required in some areas.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
  • Potential to earn a strong commission based on your sales ability

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Canada required disclosure: Salary range for this position is between CA ‎48,588.80 and 80,974.40 annual.

Crane Worldwide Logistics

About Crane Worldwide Logistics

The vision of Crane Worldwide is to enable global trade for our clients with unparalleled excellence, foster a culture of achievement among our team members, and uplift the communities where we operate. Every day, we endeavor to create a positive influence and aspire to leave a lasting legacy in the logistics industry, improving the lives of people globally.

With a legacy in logistics, our people's expertise, deep industry knowledge, and can-do attitude make a difference to our global and local clients.

As a privately owned, family-run business, we have a flat structure that enables quick decision-making. This enables the team to provide the best solutions for our clients.

Partnerships make a difference, and through organic growth with our clients, we have developed a global footprint with local representation and continue to grow. We will invest where our clients need us to be.

Our technology platform was developed in-house with a holistic view of our clients' needs for real-time information.

We make a difference in the communities in which we operate. Our Crane Cares initiatives are deeply embedded into our corporate culture.

We are living in extraordinary times with constant change in global markets. Our flexible and dynamic approach, accompanied by our value proposition, presents our dedication to our clients through our Technology, Service, and People.

Industry
Transportation & Logistics
Company Size
1,001-5,000 employees
Headquarters
Houston, Texas
Year Founded
2008
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