This position is responsible for developing and retaining a loyal mid-level to high level international customer base. This role focuses on building relationships with VIP players, organizing travel and events, maximizing revenue through personalized service. Starting Rate $65,000
• Represents the property in developing, marketing and hosting casino customers.
• Greets customers upon arrival at property and ensures
• Receives and reviews complimentary requests from customers and obtains appropriate approval for complimentaries and comp travel, following departmental guidelines.
• Works with the department leadership to identify and develop new markets that increase market share and profitability
• Works with department leadership to ensure strategies integrate with local market
• Makes recommendations regarding promotional events which may attract new business
• Collaborates the marketing efforts of the department through the support of property special events
• Acts as a liaison between casino personnel and customers
• Position is designated as Atlantic City Operations for cross-property marketing purposes.
• Minimum 3 years prior experience in Casino Host and/or international customer development experience required.
• Knowledge of VIP Marketing, Player Development and Sales programs preferred.
• Strong leadership, interpersonal and communication skills.
• Strong analytical skills; proficient in Microsoft Office Suite.
• Fluent in English and additional languages preferred.
• Must be able to sit, stand or walk for long periods of time
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways or escalator
• Responds to visual and aural cues
• Must have the manual dexterity to operate a computer and other necessary office equipment
• Must be able to maneuver around office and property.
NJ CER LICENSE REQUIRED
Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
