FirstRand Corporate Centre

International (FX) Payments Manager

FirstRand Corporate Centre  •  Gaborone, BW (Onsite)  •  6 days ago
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Job Description

We are seeking an experienced and driven FX Payments Manager to lead the Cross-Border Payments function within Operations. This role is responsible for the end-to-end management of inward and outward FX payment streams, ensuring accurate, timely, and compliant execution while delivering a seamless and client-centric experience.

The successful candidate will provide strategic direction, strengthen operational efficiency, and ensure robust governance, risk management, and stakeholder delivery across the function.

  • Lead the end-to-end execution and settlement of inward and outward cross-border FX payments, ensuring high accuracy and first-time-right processing.
  • Provide leadership within an ACI-enabled processing environment, ensuring strong control over monitoring, exception handling, escalation, and resolution.
  • Produce and deliver monthly reporting, including performance insights, risk metrics, control effectiveness, and service delivery outcomes.
  • Analyse operational trends to identify inefficiencies, service gaps, and control weaknesses, and implement sustainable improvement initiatives.
  • Drive operational transformation by streamlining processes, reducing rework, improving turnaround times, and enhancing overall efficiency.
  • Ensure full compliance with regulatory and internal requirements, including AML, sanctions screening, and suspicious transaction reporting (STR).
  • Maintain audit readiness and ensure timely closure of audit findings.
  • Apply and uphold Minimum Trading Standards (Model Code) in all relevant operational activities.
  • Manage service level agreements (SLAs) and build strong relationships with internal and external stakeholders to ensure consistent delivery.
  • Lead, coach, and develop a high-performing team, translating strategy into clear objectives and disciplined execution.

Qualifications and Experience Required:

  • Bachelor’s degree in Finance, Accounting, Economics, Commerce, Financial Engineering, Business, or a related field.
  • At least 5 years’ experience in cross-border FX payments execution and settlement (inward and outward).
  • ACI Operations Certification (mandatory).
  • Strong working knowledge of Minimum Trading Standards (Model Code).
  • Proven expertise in SWIFT messaging and ISO 20022 standards.
  • Solid understanding of AML, sanctions compliance, and regulatory requirements.
  • Experience in reconciliations, exception handling, suspense account management, and operational reporting.
  • Demonstrated leadership experience within a payments or FX operations environment.

Key Competencies

  • Strong strategic thinking with the ability to execute effectively.
  • Robust risk, governance, and controls mindset with sound judgement.
  • Advanced analytical skills and high attention to detail.
  • Effective stakeholder management and SLA oversight.
  • Continuous improvement mindset with a focus on simplification and efficiency.
  • Strong leadership, communication, and team development capability.

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Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

30/05/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

FirstRand Corporate Centre

About FirstRand Corporate Centre

The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The Corporate Centre’s stakeholders are external, such as regulators, shareholders, global developmental institutions and government; and also internal, mainly the market-leading businesses that service the group’s customers. These critical functions cover risk, compliance, governance, internal audit, treasury, finance and tax amongst many others. They require deep specialist and technical skills and ultimately represent the custodianship of the FirstRand group’s licence to operate.

Employees of the Corporate Centre develop a very unique perspective of the group because nowhere else can you own or be part of a mandate that operates across the portfolio. This allows for both big picture thinking and operational learning. It is also a great place to drive collaboration and a place to have a significant impact.

The Corporate Centre has adopted a blended approach to working, with a focus on balancing remote working and connections with colleagues in the workplace. Face-to-face interactions remain important to its way of working as these connections protect the business’s social capital, which is key to ensuring that FirstRand’s unique culture stays alive and continues to thrive.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Sandton, ZA
Year Founded
Unknown
Website
firstrand.co.za
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