ofi is a global leader at the forefront of food & beverage consumer trends. Through its complementary portfolio of cocoa, coffee, dairy, nuts and spices ofi delivers sustainable, natural, and plant-based ingredients & solutions to its global and diversified customer base. ofi has 20,000+ employees, is in 51 countries and supplies food and raw materials to over 8,000 customers.
One in five chocolate bars produced anywhere in the world use our cocoa beans and products. We supply enough coffee beans to brew over 90 billion cups of coffee and our nuts, spices and dairy products are used in millions of products around the world. But we don’t just source or grow the raw materials for these products: our team of chefs and food scientists are working closely with our customers, sharing our fresh ideas to inspire new concepts. Making it real at every step, from plant to palate.
We’re also driven by our Purpose – ‘ Be the change for good food and a healthy future’. By working with ofi, you’ll be helping to create real impact on the ground. Sustainability is built into our business model - from our offices to our farming operations and supply chains, we’re acting across issues as diverse as farmer poverty, deforestation and greenhouse gas emissions.
In support of the Sales, PLM and Quality Assurance functions within Olam International, we are seeking for an International Customer Inquiries Manager. This manager will act as one of the focal points for Olam Cocoa International with regard to tracking and resolution of customer questionnaires, requests regarding special product requirements and providing product- and quality information and documentation to customers of Olam Cocoa.
Reporting to the Team lead Customer Inquiries, this function has the following responsibilities:
For this position we are looking for a candidate, who:
At ofi you will get a position in one of the fastest growing and most sustainable companies in the food and agri-industry. You will have a high responsibility and will start in a very entrepreneurial, open and informal organization with regular social events.
ofi offers the following company benefits:
ofi is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nationality, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.
Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles

ofi is a global leader offering naturally good food & beverage ingredients and solutions.
Pioneers at heart we operate at the forefront of consumer trends to provide food & beverage manufactures and retailers with products and ingredients that will delight their customers. Making a positive impact on people and planet is part of that delight.
At every stage, from plant to palate, we take care of the ingredients. With deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply.
Supplying products and ingredients at scale is just the start. We add value through our unique manufacturing footprint and complementary portfolio of natural, delicious and nutritious products.
We share our fresh ideas, ingredients and solutions so our customers can unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices to create naturally healthy and delicious food & beverage products for their consumer.
And whoever we’re with, whatever we’re doing, we always make it real.