Job Description

At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be!  We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’ business. Over the years we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it.    

Together, we know our people are our difference—for our clients and our colleagues.   

Are you ready to: 

• Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients?  
• Learn and grow by taking advantage of every opportunity available to you?  
• Join a company which prides itself on its shared values and inclusive culture?   
• Be the difference and make it happen? 

Role Summary 

MetaPhase Consulting is currently supporting the Department of Homeland Security’s (DHS) Cybersecurity and Infrastructure Security Agency (CISA) through CISA’s new international program. The goal of CISA International is to work with foreign partners to build U.S. capacity – and strengthen global capacity – to defend against cyber incidents; enhance the security and resilience of critical infrastructure; identify and address the most significant risks to the national critical functions; and provide seamless and secure emergency communications. This contract supports CISA International as it focuses its engagement on four lines of effort that coincide with the approach to international partnerships: (1) operational cooperation, (2) capacity building, (3) stakeholder engagement and outreach, and (4) shaping the policy environment. 

In support of this project, MPC is seeking an International Travel Support Consultant with three (3) years of experience to support the agency’s international travel support needs and a variety of stakeholder engagement activities. They will provide hands-on support to the team in implementing and managing a series of programmatic growth activities aimed at growing the agency’s presence and support overseas with various government counterparts. They will serve as the point person for CISA delegations traveling overseas, spearheading the requests throughout the lifecycle of the travel approval process. They will also assist team members, providing regular sessions to educate staff on the international travel processes, and work to integrate requests into the tracking system for future travelers. 

What You Will Be Doing  

• Cultivate and manage relationships with agency travelers and their back-stops. 
• Support critical work-streams, including data analysis and reporting, and internal and external communications in support of international travelers, including multi-member delegations 
• Strong communicator with the ability to interface with all travelers, including senior audience and field questions and inquiries in a balanced and professional manner. 
• Strategize with client leadership to plan, develop, and implement concepts and strategies in support of international travel process improvements 
• Plan and logistically support bilateral and multilateral travel delegations including passport and visa requirements, trip approvals, pre-trip training, and other agency travel requirements 
• Support critical work-streams, including reporting, internal and external communications, including written materials, in support of international engagement activities, data analysis, and strategic planning
• Strategize with client leadership to plan, develop, and implement concepts and strategies in support of international projects and initiatives

What We Need From You (Required)  

• Minimum bachelor's degree in related field
• A minimum of three (3) years of experience supporting administrative functions. 
• Exceptional customer service and communication skills. 
• Strong organizational skills and ability to juggle many tasks at once. 
• Must have the ability to obtain CISA suitability. U.S. Citizenship required (NO EXCEPTIONS). 

Work Location 

Arlington - Hybrid 

Travel 

Up to 10% 

Education Level 

B.S. or B.A. or commensurate years of experience (e.g. someone who was in the military) 

Clearance Level 

None; U.S. Citizenship required (NO EXCEPTIONS