Job Description

Knauf stands for opportunity. We know that opportunity looks different to each person and we are proud that we see opportunity in everyone. This exciting role within the Sales Team could be the perfect opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.

As a Group we are a global manufacturer of construction materials and our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.

We are looking for Internal Sales Support Executives (maternity cover, up to 12 months) to join our Sales Team in a hybrid role, offering the flexibility to work from home and from our office in Sittingbourne.

These are full time roles, working the hours of 09:00am - 5:30pm.

Can you say yes?

• Do you have experience engaging with both internal and external stakeholders?
• Have you worked with contractors, distributors or other construction professionals?
• Have you ever been responsible for meeting KPIs related to sales data?

If so we would welcome your application.

What you'll be doing:

• You'll be an Ambassador for Knauf products, engaging with internal and external stakeholders to maximise opportunities across UK and Irish construction markets.
• Building relationships across the full supply chain.
• Supporting sales activities throughout the supply chain.
• Administration of sales data and customer information to meet KPI’s and objectives.
• Administration of the Knauf CRM platform for your direct project and customer responsibilities and supporting the Knauf CRM platform updates across the sales teams.
• Liaising with third party data agencies to ensure up to date project and customer information is researched and coordinated effectively in an on time in full manner.
• Coordination of project activity across regional and national teams to ensure project handovers an d data minimum standards are always met.
• Preparation and communication of up-to-date system reports to aid the sales management team and regional sales strategies.
• Training and in lifecycle support for Knauf digital platforms, for sales team members and customers.
• Supporting the development and delivery of the Knauf UK & Ireland sales strategy.
• Providing voice of the customer feedback to management, to ensure our focus on customer service and continuous improvement is ever present.

What we'd love for you to have:

• Previous experience in an administrative, sales support, or customer service role, ideally within a technical, construction, or building materials environment.
• Familiarity with CRM systems and managing customer/project data effectively.
• Understanding specification process and sales cycle in a B2B or construction-related setting is desirable.
• Customer-focused mindset with the ability to provide clear, helpful guidance.

We will provide

• A competitive salary of £31,826.25 + 10% discretionary bonus
• 25 days annual leave + bank holidays (+ holiday trading scheme)
• Three paid days leave for community, charitable, or voluntary commitments.
• 7% employer pension contribution.
• Level 3 Westfield Cashplan Healthcare.
• Income Protection
• Access to a Reward & Benefits platform.
• Access to Employee Assistance Program (legal or medical advice).
• Life Assurance (x 4 times your basic salary).
• Cycle to Work Scheme and Tech Scheme

What happens next?

We appreciate that your time is precious and applying for a new job can be a lengthy process - so we have committed to replying to your application within five working days.

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