Job Description

Locations: Tokyo, Japan

Department: Sales | Full-time Role

Key Responsibilities

• Respond to customer enquiries via phone and email.
• Prepare quotes and gather pricing, lead-time, and technical details.
• Create and process sales orders in the ERP system.
• Ensure accuracy of technical solutions and documentation.
• Manage Salesforce cases and maintain accurate data.
• Liaise with factories for pricing, drawings, and technical support.
• Maintain end-to-end customer communication throughout the order lifecycle.

About You

• Experience in internal sales, sales administration, or order processing.
• Mechanical/technical understanding (preferred).
• Strong attention to detail and numerical accuracy.
• Confident written and verbal communicator in English.
• IT-savvy with experience using ERP/CRM systems.
• Able to self-manage in a fast-paced environment.

Why Join Us?

• Customer-focused, collaborative team environment.
• Opportunity to build technical and commercial skills.
• Exposure to global factories and suppliers.
• Supportive leadership and structured development.

Your contact person(s) for this job posting is/are:

Jing Li （李静）

Flender is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.