Vulcan

Internal Sales + Storeperson

Vulcan  •  Auckland, NZ (Onsite)  •  3 days ago
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Job Description

Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.

About the Role

This is a full-time, permanent role in Onehunga, mostly internal sales support and, hands-on warehouse duties. If you enjoy variety, take pride in accuracy, and thrive in a team environment, this role is for you.

Key responsibilities include:

  • Handle inbound customer enquiries by phone, email, and in person.
  • Prepare quotes, process sales orders, and confirm stock availability.
  • Build strong customer relationships through responsive internal sales support.
  • Respond to internal enquiries regarding stock availability and pricing (email and phone)
  • Pick, pack, and dispatch customer orders accurately
  • Receipt and process incoming stock
  • Maintain accurate inventory records, stocktakes, and cycle counts

Requirements

  • Monday to Friday 8am – 4.30pm
  • Internal sales or customer service experience
  • Warehousing, dispatch, or inventory control experience (an advantage)
  • Fork hoist licence an advantage
  • Intermediate computer literacy (ERP systems, Outlook, Excel)
  • Physically fit to complete manual handling and warehouse tasks

Benefits

  • Full on-the-job training and development
  • Long-term career opportunities in a stable, growing business
  • A supportive team environment where your efforts are recognised
  • Access to our health and wellness programme
  • The chance to represent a trusted brand and make a real impact on the industry

Ready to Join Us?

Click Apply Now to take the next step in your career with Vulcan. We're excited to meet you!

Please note that you must be currently residing in New Zealand or have a valid work visa to be considered for this position.

We are committed to health and safety in our organisation. Due to the nature of this role & our business, a pre-employment medical and drug screen is part of the recruitment process for the successful person.

Vulcan

About Vulcan

Since Vulcan's doors first opened in 1995, Vulcan Steel has been on a mission to shake up the steel and metal industry. Our goal? To be the go-to metals distributor for customers across Australia and New Zealand, offering the best service and top-notch products.

Vulcan has broadened its product offerings to include a diverse range of steel and metal products, from carbon steel to stainless steel, and everything in between, such as plate processing, coil processing, engineering steels, and aluminium. Our unwavering commitment to reliable service has driven our growth both organically and through the acquisition of well-established businesses. With over 70 branches throughout Australia and New Zealand and 1400+ employees across six business divisions, we are a leading force in the industry. Our extensive product range is used in every aspect of the economy, from the tiniest components in high-tech applications to large infrastructure and building projects.

Customer satisfaction is at the forefront of our priorities, and this is reflected in our consistently high Delivery in Full on Time (DIFOT) score in the high 90s. Our inventory levels are meticulously managed to ensure our customers always have access to the products they need. Our employees are empowered to make quick decisions in response to customer needs, and our transportation fleet, and quality products with traceability are just a few reasons why our customers trust us.

We have a unique non-hierarchical, single-status culture where everyone is encouraged and empowered to make their own decisions. This is a rare point of difference within our industry and a cultural foundation we're proud to maintain as we continue to grow. This flat structure keeps our business agile, efficient and extremely responsive and promotes a culture where all employees feel trusted, valued and fulfilled.

In 2022, Vulcan Steel took its place on the Australian Stock Exchange (ASX) and the New Zealand Stock Exchange (NZX).

Industry
Wholesale & Distribution
Company Size
201-500 employees
Headquarters
East Tamaki, NZ
Year Founded
1995
Website
vulcan.co
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