Vulcan

Internal Sales Representative - Nelson (Aluminium)

Vulcan  •  Nelson, NZ (Onsite)  •  21 days ago
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Job Description

This is a full-time, permanent role based in Nelson, mostly internal sales support with hands-on warehouse duties. If you enjoy variety, take pride in accuracy, and thrive in a team environment, this role is for you. Hours are Monday to Friday, 8am to 4.30pm. No weekends.

What You Will Do

  • Handle inbound customer enquiries by phone, email, and in person
  • Prepare quotes, process sales orders, and confirm stock availability
  • Build strong customer relationships through responsive internal sales support
  • Respond to internal enquiries regarding stock availability and pricing (email and phone)
  • Pick, pack, and dispatch customer orders accurately
  • Receipt and process incoming stock
  • Maintain accurate inventory records, stocktakes, and cycle counts

What You Will Bring

  • Internal sales or customer service experience
  • Warehousing, dispatch, or inventory control experience (an advantage)
  • Fork hoist licence (an advantage)
  • Intermediate computer literacy (ERP systems, Outlook, Excel)
  • Physically fit to complete manual handling and warehouse tasks
  • A valid work visa or the right to work in New Zealand
  • Able to pass a pre-employment medical and drug and alcohol test

What Is In It For You

  • Permanent role with guaranteed hours and weekly wages
  • Supportive team and great workplace culture
  • Health and wellness programme
  • Flat structure and friendly, approachable leaders
  • Enhanced parental leave
  • Long term stability with a growing, market leading business

About Vulcan

Founded in 1995, Vulcan is Australasia's highest performing metals distributor and processor, delivering solutions that enable excellence. With 69 sites and approximately 1300 employees across New Zealand and Australia, our growth comes from superior service, continuous improvement, and most importantly, our people.

Ready to Apply

Do you enjoy variety and take pride in accuracy? Are you ready to be the go-to person for customers and the warehouse team alike? We would love to hear from you. Apply now and join a team that keeps Nelson moving.

Benefits

Vulcan

About Vulcan

Since Vulcan's doors first opened in 1995, Vulcan Steel has been on a mission to shake up the steel and metal industry. Our goal? To be the go-to metals distributor for customers across Australia and New Zealand, offering the best service and top-notch products.

Vulcan has broadened its product offerings to include a diverse range of steel and metal products, from carbon steel to stainless steel, and everything in between, such as plate processing, coil processing, engineering steels, and aluminium. Our unwavering commitment to reliable service has driven our growth both organically and through the acquisition of well-established businesses. With over 70 branches throughout Australia and New Zealand and 1400+ employees across six business divisions, we are a leading force in the industry. Our extensive product range is used in every aspect of the economy, from the tiniest components in high-tech applications to large infrastructure and building projects.

Customer satisfaction is at the forefront of our priorities, and this is reflected in our consistently high Delivery in Full on Time (DIFOT) score in the high 90s. Our inventory levels are meticulously managed to ensure our customers always have access to the products they need. Our employees are empowered to make quick decisions in response to customer needs, and our transportation fleet, and quality products with traceability are just a few reasons why our customers trust us.

We have a unique non-hierarchical, single-status culture where everyone is encouraged and empowered to make their own decisions. This is a rare point of difference within our industry and a cultural foundation we're proud to maintain as we continue to grow. This flat structure keeps our business agile, efficient and extremely responsive and promotes a culture where all employees feel trusted, valued and fulfilled.

In 2022, Vulcan Steel took its place on the Australian Stock Exchange (ASX) and the New Zealand Stock Exchange (NZX).

Industry
Wholesale & Distribution
Company Size
201-500 employees
Headquarters
East Tamaki, NZ
Year Founded
1995
Website
vulcan.co
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