Job Description

The Opportunity

We're seeking a full-time Internal Sales Representative / Account Manager for our Archerfield branch supporting QLD Customers. Reporting to the Site & State Manager, you'll be part of the engine room of our sales operation — handling enquiries, building competitive quotations, negotiating with customers, and making sure every order lands right. It's a role for someone who takes real ownership of their accounts and gets satisfaction from service done properly, every time.

What We're Looking For

Ideally, you'll bring experience in Stainless Steel, or more broadly the steel industry or industrial wholesale — though the right attitude matters more to us than a perfect CV, and we'll invest in training the product knowledge. What we won't compromise on is the way you sell. We're after someone with strong communication skills and genuine sales acumen — not an order-taker who processes the enquiry and moves on. You'll be actively involved in the full sales service: quoting, negotiating, following up, and staying hands-on with your accounts through to delivery. That's how we build business at Stirlings — on relationships and service — and it's how you'll turn enquiries into loyal, long-term trading accounts.

What You'll Be Responsible For

Owning the Enquiry

• Respond to incoming enquiries by phone & email promptly and professionally
• Construct competitive, complete quotations and orders for all types of customers
• Negotiate quotations — margins, freight, and profit — to add value for both the company and the customer relationship
• Follow up quotations to win the work, not just send it and hope

Winning & Building Accounts

• Work hard to service new enquiries and convert them into regular trading accounts
• Re-engage previous customers and grow trading activity across your account base
• Offer commercial solutions and Project Packaging offerings for our customers
• Build product and industry knowledge to identify opportunities within your accounts

Delivering the Full Sales Service

• Provide the complete sales service — hands-on account management from quotation through to delivery
• Oversee the full sales process and transactions to ensure order fulfilment and customer satisfaction
• Be a representative of the Stirlings brand and values in every customer interaction
• Supporting customer business supports our own. Providing them with Outstanding Service, Quality Products and Excellent Value

Responsibilities are not limited to those listed above.

About Stirlings

Established in 1973, Stirlings Performance Steels is a privately owned Stockist & Processor of Stainless & Performance Steel products. We import, stock, process, and distribute premium metals to customers across Australia and internationally — materials that end up in factories, bridges, buildings, sculptures, vehicles, ships, and more.

As a privately owned business, we've held onto something many companies lose as they grow: a genuine family culture. Join Stirlings and you'll find a stable, full-time career with a growing national business, professional on-the-job training, and genuine career development — we're strong on internal development and promotion, and many of our leaders started in positions that have developed into leadership roles.

How to Apply

If you're looking for a new challenge and believe you have what it takes to join the Stirlings team, please apply with a copy of your cover letter and resume. We look forward to hearing from you!