Job Description

FLUICONNECTO RYCO - WHO WE ARE

Owned and operated by the Manuli Ryco Group, Fluiconnecto Ryco excels in the management of fluids in hydraulic systems. We cater to various industries, including mining, construction, agriculture, marine and oil & gas. The Group continues to drive the hydraulic and fluid conveyance industry forward with our high-quality products, technical service and expertise and global reach.

THE OPPORTUNITY

Looking to join our NEW Fluiconnecto Ryco brand offering a professional environment of Respect, Safety with a can-do attitude?

We are currently seeking an enthusiastic and motivated Internal Sales/Customer Service Officer to join our small and friendly team at Beresfield (Newcastle). You'll be joining a friendly, supportive and down-to-earth team where things move quickly, there's plenty of variety and you'll have the opportunity to make a real impact across the business. If you enjoy providing outstanding customer service and have experience within Hydraulics, Industrial Sales or any other similar industry, then this will be the role for you!

In this position you will provide premier customer service and offer timely solutions in resolving enquires with our valued internal and external customers. You will work within a small yet talented team in a collaborative, supportive environment where your contributions are valued.

We offer fantastic career growth opportunities, a forward-thinking company culture, and a bright future within a fast-growing global brand. This is a permanent, full-time role with flexible working hours between 8am-5pm. Interviews are available NOW.

DUTIES & RESPONSIBILITIES

• Dealing with all inbound customer enquiries
• Prepare customer quotes as required
• Process customer orders and invoices as required
• Assist new customers with product selection
• Answer telephones and respond to our clients’ queries which may include following up orders, responding to complaints or providing technical support
• Sourcing & offering alternative products
• Processing all specific customer credits from start to finish

ABOUT YOU

• Excel in Internal Sales, Customer Service, Technical or Support functions
• Hydraulics experience or similar experience in an industrial setting preferable
• Be an excellent problem solver
• Come with great time management skills
• Have exceptional organisational skills
• Have the ability to manage multiple tasks efficiently
• Be action orientated

WHAT WE OFFER YOU

• Competitive annual salary offered $$$
• Permanent full time contract
• Loyalty cash bonus $$$ after 3 years of service
• Excellent career development opportunities - grow your career further
• Refer a friend scheme - Up to $1000 referral cash bonus
• Paid birthday leave, enjoy and celebrate how you want, it's on us
• Access to a range of discounts on utilities, travel, retail, tech, wellness, dining and more
• Enjoy working for THE world leader in Hydraulic solutions
• Access your wages before pay day with Instapay

HOW TO APPLY

If you believe you have what it takes, please apply via SEEK with your CV and custom cover letter by clicking on the "Apply for this job" button above.