Job Description

Owned and operated by the Manuli Ryco Group, Fluiconnecto Ryco excels in the management of fluids in hydraulic systems. We cater to various industries, including mining, construction, agriculture, marine and oil & gas. The Group continues to drive the hydraulic and fluid conveyance industry forward with our high-quality products, technical service and expertise and global reach.

THE OPPORTUNITY

Looking to join the NEW Fluiconnecto Ryco brand offering a professional environment of Respect, Safety with a can-do attitude?

We are currently seeking an enthusiastic and motivated Internal Sales / Customer Service Specialist to join our small and friendly team based at our Emerald QLD branch. If you enjoy providing outstanding customer service and have experience within Hydraulics, Industrial Sales or any other similar industry, then this is the perfect role for you!

In this position you will be required to provide premier customer service and offer timely solutions in resolving enquires with our valued internal and external customers. You will work within a small yet talented team in a collaborative, supportive environment where your contributions are valued.

We offer fantastic career growth opportunities, a forward-thinking company culture, and a bright future within a fast-growing global brand.

This is a permanent, full-time role with flexible working hours between 8am-5pm. Interviews are available ASAP. The role is based out of our Emerald QLD branch with occasional travel required within the region as and when required.

Full training, support and guidance is provided by some of the best leaders in the industry!

DUTIES & RESPONSIBILITIES

• Deal with all inbound Internal Sales enquiries
• Prepare customer quotes as required
• Process customer orders and invoices as required
• Assist new customers with product selection
• Answer telephones and respond to our clients’ queries which may include following up orders, responding to complaints or providing technical support
• Sourcing & offering alternative products
• Processing all specific customer credits from start to finish

ABOUT YOU

• Have extensive experience in Internal Sales, Customer Service, Technical or Support functions
• Hydraulics experience or similar experience in an industrial setting preferable
• Be an excellent problem solver
• Come with great time management skills
• Have exceptional organisational skills
• Have the ability to manage multiple tasks efficiently
• Be action orientated
• Be able to travel within the region as and when required

WHY JOIN US

• Attractive annual salary $$$ offered (Based on experience)
• Excellent career development opportunities - we promote from within
• Refer a friend to us and receive a cash bonus up to $1000.
• Take pride in working for a long-standing world leader in the industrial manufacturing industry
• Full training is provided in this role, along with support from an experienced team
• Enjoy access to a range of different features including retail discounts, free birthday annual leave and early access to your earned wages before payday.
• Feel part of the business with a range of newly designed clothing.

HOW TO APPLY

If you believe you have what it takes, please apply via SEEK with your CV and custom cover letter by clicking on the "Apply for this job" button above.