Internal Sales Administrator

What are your main tasks?

• Customer Care in daily business and supporting Key Account Managers in all customer / project related topics
• Planning and Analysis: Recording plans such as monthly rolling requirement planning as per global key account managers' specifications, independently creating and updating standard accrual, opportunities and risks reports for sales performance based on plan/actual comparisons
• Acquisition and Offers: Analysing customer needs, developing tailored offers in collaboration with key account managers, creating and monitoring proposals per internal guidelines, and assisting in national and international acquisition projects
• Operative Activities: Managing customer requests and orders, coordinating with internal departments and subsidiaries, handling customer-related documentation, maintaining SAP-master data, managing spare parts, overseeing customer portals/systems, sales price and accruals maintenance
• Claims and Escalations: Support on overdue management and claim-negotiations arising from contract deviations and schedule variance
• Customer Relations: Support the preparation of customer events (e. g. Tech-Days and Trade-Fairs) and support on both national and international customer relations and communications

What are your qualifications?

• Educational background in Business Administration
• Previous experience working in Sales Administration
• Strong commercial awareness in sales
• Fluency in English; German would be considered an advantage
• Experience in manufacturing industry is preferable (automotive industrial manufacturing, electronics etc.)
• Advanced knowledge MS Office (familiarity with SAP is an advantage)

And most importantly, what can you expect from us?

The well-being of our employees is our top priority. That's why we offer you, in addition to an attractive and performance-based, collectively agreed remuneration, numerous benefits that make your everyday working life more pleasant. These include:

• Opportunity to develop your career within an international environment
• Private health insurance
• Hybrid work model
• Flexible working hours
• Qualified induction and further training opportunities
• Modern office located in the city center, providing a collaborative and comfortable workspace
• A positive, supportive team culture based on our core principles: Collaboration, Openness, Drive, and Empowerment