Job Description

Contract Type

Limited Duratrion, period of 12 months

Ideal Qualifications and Experience

• Matric

• National Diploma in Business Management, Marketing Management,

  Communications or Equivalent
• BCOM in Business Mnagement, Marketing Management, Communications or Equivalent

Competencies

• A thorough practical understanding of the sales process
• Strong verbal and written communication skills.
• A keen interest in sales with a desire to develop a career in this field.
• Ability to multitask, prioritize workloads, and work under pressure to meet deadlines.
• Detail Conscious i.e. methodical, the ability to get every detail right and to be organized, precise, accurate, neat and tidy with paperwork.
• Strong team player with the ability to work collaboratively with others.

Purpose of the Job

As a Field Service Admin Trainee, you will support the service team by managing administrative tasks and learning the ropes of service and sales operations. This entry-level position is designed to provide hands-on experience in service administration and prepare you for a potential future role in a service department. You will work closely with Field Service manager & service technicians, to ensure a smooth process.

Primary Duties

• Assist in the receiving quotes from customers and interpreting these,
• Communicate with customers regarding quotations.
• Communicating with customers regarding the queries on quotes
• Basic understanding of products and service in the Industry Division and support with providing some context to customers
• Respond to customer inquiries via phone, email, or in person, providing information and directing them to the appropriate sales representative.
• Service administration, including online systems and local CRM
• Provide administrative support to team.
• Continuously develop knowledge in financial accounting and reporting standards.
• Ensure compliance with company policies and procedures as well as accounting regulations and standards
  

Additional Information

• Should you not be invited for an interview within the next four weeks, please regard your application as unsuccessful.

Contract Type

Limited Duratrion, period of 12 months

Ideal Qualifications and Experience

• Matric

• National Diploma in Business Management, Marketing Management,

  
  Communications or Equivalent
• BCOM in Business Mnagement, Marketing Management, Communications or Equivalent

Competencies

• A thorough practical understanding of the sales process
• Strong verbal and written communication skills.
• A keen interest in sales with a desire to develop a career in this field.
• Ability to multitask, prioritize workloads, and work under pressure to meet deadlines.
• Detail Conscious i.e. methodical, the ability to get every detail right and to be organized, precise, accurate, neat and tidy with paperwork.
• Strong team player with the ability to work collaboratively with others.

Purpose of the Job

As a Field Service Admin Trainee, you will support the service team by managing administrative tasks and learning the ropes of service and sales operations. This entry-level position is designed to provide hands-on experience in service administration and prepare you for a potential future role in a service department. You will work closely with Field Service manager & service technicians, to ensure a smooth process.

Primary Duties

• Assist in the receiving quotes from customers and interpreting these,
• Communicate with customers regarding quotations.
• Communicating with customers regarding the queries on quotes
• Basic understanding of products and service in the Industry Division and support with providing some context to customers
• Respond to customer inquiries via phone, email, or in person, providing information and directing them to the appropriate sales representative.
• Service administration, including online systems and local CRM
• Provide administrative support to team.
• Continuously develop knowledge in financial accounting and reporting standards.
• Ensure compliance with company policies and procedures as well as accounting regulations and standards

Additional Information

• Should you not be invited for an interview within the next four weeks, please regard your application as unsuccessful.