Job Description

Why this role?

In this role, you will be the key point of contact for managing a major account, assisting with accurate quoting, and providing outstanding customer service. While this is primarily a customer service role, technical knowledge and a keen eye for detail are essential to support our customers effectively.

Key Responsibilities:

• Provide exceptional customer service via phone, email, and in person.
• Process customer orders, quotes, and inquiries efficiently and accurately.
• Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
• Support the external sales team by preparing quotes, products, and assisting customer accounts.
• Assist with inventory management, including stock control and replenishment.

About You – The Ideal Candidate:

• Good verbal and written communication skills.
• At least a 1-year experience in customer service/ sales industry.
• Experience in industrial products such as rotary seals, gaskets, and Mechanical/ hydraulic seals is advantageous
• Computer literacy at an intermediate level
• Customer-focused mindset with problem-solving skills
• Ability to manage multiple tasks and prioritize effectively
• Team player to support other areas when required.

What we offer:

• Attractive package with performance-based incentives!
• Access to employee benefits, including discounts on products and services.
• An inclusive culture that embraces the diversity of our people.
• Opportunities for career growth and development within the GPC/ Global network
• Free access to webinars, training events and courses; we promote a culture of continuous learning and assisting you to reach your full potentials.
• Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities
• Uniforms supplied – feel like a team.
• Parental leave top-up allowance.
• Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services

About Motion

We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.

What are you waiting for, submit your expression of interest and let's get your career in motion!

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

If this sounds like the opportunity for you, click "Apply for this job" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.