Job Description

Join Our IM Team at Veterinary Emergency & Specialty Hospital (VESH)!

Are you a skilled Veterinary Assistant with a passion for Internal Medicine? Join our dynamic team at Veterinary Emergency & Specialty Hospital (VESH) in a role that offers exciting challenges and the opportunity to make a meaningful impact on the lives of patients and their families!

*This position is a 50/50 split between both the South Deerfield and West Springfield locations*

Compensation

• $16.50 - $18.50 based on skills assessment leveling

Anticipated Schedule:

• Four 9-hour shifts, Monday – Thursday
• Monday/Wednesday: South Deerfield, MA
• Tuesday/Thursday: West Springfield, MA

About the Role:
As a Full-Time Internal Medicine Assistant, you will work in a fast-paced, collaborative environment, assisting with patient examinations, client communication, and more. You will have the unique opportunity to work at two locations, South Deerfield and West Springfield, expanding your experience across our internal medicine teams.

Major Responsibilities

• Patient Examination Support: Assist with all aspects of patient exams including setting up equipment, obtaining patient histories, restraining animals, taking radiographs, providing take-home instructions, filling prescriptions, and scheduling follow-up appointments.
• Client Communication: Interact with clients in person, over the phone, and via email to provide updates, gather information, and support the care process.
• Exam Room Preparation: Ensure exam rooms are clean, organized, and ready for use. Record vital signs (TPR, weight, etc.) and enter accurate information into the medical record system.
• Animal Care & Handling: Support daily patient care including cleaning cages, feeding, walking, and bathing. Monitor patients for cleanliness and comfort. Safely retrieve and return patients to and from their owners, ensuring IV catheters are removed and belongings are returned.
• Hospital Admissions: Assist with admitting patients into the hospital for diagnostics or procedures, ensuring proper identification and recordkeeping.
• Facility Maintenance Help maintain a clean and organized hospital environment, including treatment areas, laundry, cages, and exam rooms.
• Supply Management: Restock exam rooms and treatment areas regularly and assist with receiving and organizing deliveries.
• Medical Recordkeeping: Accurately document patient information, communication, and treatments in medical records.

What to Expect:

• A Supportive Environment: Join a team that works like a TEAM. We foster a welcoming atmosphere where every team member feels valued, supported, and encouraged to grow. From seasoned experts to those just starting out, we believe in mentorship and collaboration
• Opportunities for Growth: At VESH, learning never stops. Our experienced Doctors and Technicians take pride in mentoring and guiding newer team members. You'll have the chance to expand your knowledge and refine your skills in a supportive environment.
• Commitment to Excellence: We believe in providing nothing but the best for our patients. Our team utilizes cutting-edge equipment and techniques to deliver top-notch care, ensuring every pet receives the treatment they deserve.

About You:

• You are a confident, skilled, and experienced Veterinary Assistant dedicated to outstanding client service and excellent patient care
• It is incredibly important to our team to find the RIGHT fit We want to find someone that shares our same goals and values, someone that is friendly, compassionate, dependable, and genuinely wants to make a difference
• You understand the importance of maintaining a positive, respectful, uplifting hospital culture and genuinely love working with people that share that same value.
• You’re not afraid to jump in and get your feet wet! A diligent worker who takes initiative and contributes to the operation of the entire hospital, you will help get all the day’s duties done!
• You are eager to continue enhancing your skill set and enjoy learning & collaborating with a team

About Us:
At South Deerfield, we are a 24- hour, VEECCS Level 2 Certified, state-of-the-art Emergency + Specialty veterinary hospital.

Like human medical specialists, VESH supports primary care veterinarians with the evaluation and treatment of pets affected by trauma, chronic issues, serious illness, or unusual disorders requiring advanced training along with providing critical & emergency pet care.

We offer a variety of specialty services including Advanced Imaging (CT), Internal Medicine, Surgery, and of course Emergency and Critical Care.

Benefits: At VESH, we believe in investing in our team's growth and development. Here's what we offer:

• CE Allowance
• Paid Shoe Stipend
• Scrubs provided by VESH at no cost to the employee!
• Paid Time Off
• Sick Time
• Shift Differential
• Employee Pet Discount/Immediate Family Member Discount
• 401k
• Medical/Dental/Vision
• Short/Long Term Disability Insurance
• Life Insurance
• HSA/FSA
• License application and renewal reimbursement for CVTs.

Why Choose Us?

• Variety and Challenge: Every day brings new challenges and opportunities to learn. You'll never feel stuck in a routine at VESH, where every case is unique and every patient deserves personalized care.
• Making a Difference: Join a team where your contributions truly matter Whether it's saving a life in an emergency situation or providing comfort to a pet in need, your work at VESH has a meaningful impact on the lives of animals and their families.
• Professional Development: We're committed to helping you reach your full potential From continuing education opportunities to hands-on training, we invest in your growth and development every step of the way.

For more information about our hospital, please visit https://www.veshdeerfield.com

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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