Job Description

1. Based on the strategic direction developed by the CAE together with senior leadership, the Internal Controls Program Manager will design, develop, and implement the organization's Internal Control function by performing the following:[DB1.1][SY1.2]

• Be a key liaison for the co-sourced partner for the Internal Control function and ensure that any barriers are identified and addressed timely
• Establish and maintain methodologies, standards, templates, governance practices, and performance metrics for the enterprise internal control program
• Design and implement an enterprise-wide risk and control framework aligned with ERM practices and organizational strategy
• Lead cross-functional efforts to design internal controls and assist in implementation
• Support prioritization of internal control build work by communicating potential barriers and awareness of conflicting priorities
• Establish monitoring and reporting mechanisms that drive accountability for control effectiveness and sustainable risk mitigation
• Contribute to and develop presentations for senior leadership and the Board of Directors related to the internal control function, its work outcomes/deliverables and performance
• Be a valued business partner in risk advisory and consulting services

1. Partner with business leaders to identify, assess, and prioritize risks within key business processes. [DB2.1][SY2.2]

• Lead enterprise and business process-level risk assessments across operational, financial, regulatory, information technology, cybersecurity, privacy, and strategic domains
• Evaluate complex business processes and operating models to identify control deficiencies and opportunities for improvement
• Align risk identification and categorization activities within the ERM framework and risk taxonomy
• Coordinate alignment among governance functions, such as Internal Audit, Compliance and Ethics, Privacy, and IT Security, to achieve integrated risk management outcomes

1. Independently lead and/or conduct special reviews, risk management program activities, consulting engagements, and investigations under the direction of the Director, ERM and/or the VP and CAE[D
2. Perform administrative duties such as preparing status reports, organizing and backing up files, participating in planning, training and other departmental and organizational activities.
3. Perform other tasks as assigned by the Director, ERM.

#LI-Hybrid

Qualifications

1. Bachelor's degree in related field (example: Accounting, General Business, Finance) and six years of related work experience; or equivalent combination of education and related work experience
2. Knowledge of healthcare industry practices and risks, healthcare related rules and regulations

• Center for Medicare & Medicare Services (CMS), Office of Personnel Management (OPM), National Association of Insurance Commissioners (NAIC), or National Committee for Quality Assurance (NCQA), American Institute of Certified Public Accountants (AICPA) and Institute of Internal Auditors (IIA) Standards.

1. Strong program management capabilities, including prioritization of resources, management of competing demands, and delivery of outcomes
2. Demonstrated expertise in evaluating complex risk and control issues.
3. Expertise with general internal audit issues.
4. Experience dealing in a regulated environment involving compliance with federal, state, and local laws and regulations.
5. Knowledge of common business and functional procedures as well as common business, financial, operational and management controls.
6. Basic working knowledge of Microsoft Office applications. Including but not limited to Word, Excel, and Outlook
7. Candidate must have one of the following certifications or must agree to obtain one of the following certifications within two years of employment. Certified Internal Auditor (CIA) or Certified Public Accountant (CPA), or other agreed upon certification.

Job Summary

**Hybrid Work Environment - Must reside in Hawaii **

Pay Range: $78,000 - $153,000

Note: Individuals typically begin between the minimum to middle of the pay range

The Internal Controls Program Manager reports to the Director, ERM provides enterprise leadership for the design, implementation, and continuous maturation of the organization's Internal Control function. Operating within the ERM team, the Internal Controls Program Manager role is accountable for establishing a scalable and sustainable internal control framework that strengthens risk management, improves operational effectiveness, and supports business ownership of controls across the enterprise. By providing oversight of the internal control co-sourced partner, this Internal Controls Program Manager helps to facilitate collaboration and ensure that the right focus and resources are placed in the highest levels of risk.